What are the responsibilities and job description for the Housekeeping Houseman position at Best Western Plus Tuscumbia / Muscle Shoals?
We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!Compensation:
13.00 hourly
Responsibilities:- Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
- Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
- Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
- Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
- Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
- Must have graduated high school or received an equivalent certification (GED)
- Possesses a strong work ethic with exemplary organizational, time management, and communication skills
- 1 year experience as a houseperson or housekeeper strongly desired
- Good understanding of cleaning techniques and products
Travel is thrilling. And inspiring. And sure, on some days, challenging. But that unpredictability is also what makes it beautiful. We are known for our southern hospitality, through our exceptionally high guest satisfaction scores with our brand. We are looking for team members who want to offer that same experience to our guests.
