What are the responsibilities and job description for the Breakfast Attendant position at Best Western Plus Waterbury Stowe?
Job Summary: Responsible for setting up, maintaining and breaking down the breakfast buffet and for maintaining the breakfast dining area. The Breakfast Attendant is responsible for making guests feel welcome, comfortable, and well attended to at all times, some serving of guests, clearing tables, cleaning of dining and buffet area and maintaining storage and breakfast supply inventories. A breakfast attendant is also responsible for some prep and cooking of offered items and kitchen operations.
Job Duties:
- Maintains a friendly and helpful demeanor at all times.
- Greet every customer with a smile at 10 feet and a verbal greeting at 5 feet.
- Float throughout the breakfast area to enhance the guest experience.
- Report all instances of guest dissatisfaction to management for resolution and tracking.
- Make sure that all food items are prepared and in correct area on time and refilled as needed.
- Check food to ascertain the appearance, temperature and portions are correct.
- Constantly spot check food to ensure that food served meets quality standards.
- Keep breakfast area cleaned throughout service and fully cleaned after closing.
- Knowledge of offered food items and ingredients.
- Prepare breakfast items for use in upcoming service
- Cook and refill items during breakfast service
- Prepared to answer any guest questions about the items in a direct, concise way.
- Ensure that proper food sanitation practices are followed. Adhering to all local, city, county, and state health codes.
- Thorough knowledge of hotel staff, services, amenities, and hotel surroundings (i.e. tourist attractions, shopping, restaurants, and medical facilities).
- Practice safety standards at all times.
- Assist other departments as needed: laundry, housekeeping, and front desk.
- Other duties as assigned.
Qualifications
- Must have the ability to speak, understand, read, and write the English language.
- Must be able to multi-task effectively in a busy public atmosphere.
- Must have the ability to apply appropriate resolution to stressful situations.
Essential Functions:
- Ability to lift a maximum of 50 lbs.
- Ability to complete tasks that require lifting, squatting and kneeling
- Ability to communicate clearly and effectively with public, hotel staff, and management in a professional manner.
- Ability to follow policy and perform to enhance professionalism in appearance and behavior.
- Ability to walk long distances and sit or stand for long periods of time.
- Ability to wipe surfaces, extending arms over head, bending, and stooping to perform cleaning tasks.
- Ability to sweep and mop floor.
- Ability to work a full shift including front and back of house duties unassisted.
Working Conditions - Public, business atmosphere in which temperatures may vary within reason of indoor climates.
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid sick time
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $18 - $19