What are the responsibilities and job description for the Cafe Attendant-Server position at Best Western Plus?
Summary / Job Purpose
Provides the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately, processes guest orders to ensure that all items are prepared and on a timely manner.
Requirements
- Welcomes and greets guests with a warm friendly smile. Informs guests of specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.
- Processes guests' orders and ensures all items are prepared properly and in a timely manner.
- Communicated with host / hostess, busser, and kitchen staff to ensure guest satisfaction with the food and service.
- Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
- Clears and resets table ad the end of each course or upon completion of the meal.
- Prepares guest checks that itemize and total meal costs and sales tax
- Follows food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, State, and Local laws
- Adheres to all hotel safety and security policies and procedures as outlined by hotel standards and Federal, State, and Local laws.
- Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently mait=ntains a neat, organized and clean workspace and uniform.
- Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
- May serve as a cashier
- Performs other duties as assigned.
