What are the responsibilities and job description for the Seasonal Front Desk Agent position at Best Western Plus?
Job Overview:
We are seeking a friendly and professional Seasonal Front Desk Agent to join our team during our busiest season! If you enjoy interacting with people, have excellent customer service skills, and thrive in a fast-paced environment, we’d love to hear from you.
Key Responsibilities:
- Greet guests warmly and assist with check-ins, check-outs, and reservations
- Handle guest inquiries, provide information about the hotel and local attractions
- Answer phone calls and respond to emails in a professional manner
- Process payments, issue room keys, and maintain accurate guest records
- Assist in resolving guest concerns to ensure a positive experience
- Collaborate with housekeeping and other departments for smooth operations
Qualifications:
- Previous front desk, hospitality, or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask and work efficiently under pressure
- Basic computer skills and experience with hotel management systems a plus
- Availability to work flexible shifts, including evenings, weekends, and holidays
Perks & Benefits:
- Competitive seasonal pay
- Employee discounts on hotel stays and dining
- Fun, dynamic work environment
- Potential for future employment opportunities
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $12 - $13
