What are the responsibilities and job description for the AM Hostess position at Best Western Premier, the Central Hotel?
Description:
O’Reilly’s Tap Room and Kitchen is looking for a host/hostess to join our amazing team! An individual who is team focused, enjoys creating memorable experiences, and thrives in a fast-paced environment. Someone able to provide the highest level of food service in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. We can’t wait to meet you!
Requirements:- Welcomes and greets guests with a warm friendly smile upon arrival.
- Early morning shifts required; punctuality and reliable attendance are essential."
- Informs guests of specials and menu changes.
- When possible, open the front door for guests entering or leaving the restaurant.
- Recognize when immediate seating is limited, record guest names and number of people in party by managing a wait list.
- Locate guest by name and number of party when tables become available.
- Accommodate special seating requests for guests whenever possible.
- Seat guests based on guest preferences and balancing of customer flow in service stations.
- Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
- Relay messages to servers and bus persons as needed.
- Thank guests as they leave and invite them to return.
- Clears and resets table at the end of each course or upon completion of the table for proper presentation and completeness.
- Follows food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, State, and Local laws.
- Adheres to all hotel safety and security policies and procedures as outlined by hotel standards and Federal, State and Local laws.
- Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintains a neat, organized and clean workspace and uniform.
- Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
- May serve as cashier.
- Performs other duties as assigned, i.e., Runs food, Room service, ensures buffet is stocked.
