What are the responsibilities and job description for the Front Desk Supervisor position at Best Western Webster Hotel?
We are in search for a full time front desk supervisor. We are only hiring very friendly people that have a passion to serve guests. Desire for growth is always encouraged.
Must have previous hotel experiences.
Prefer Hotel PMS Trained.
Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere by acting pleasant, professional and efficient.
Responsibilities
- Books guest reservations and/or coordinates with reservation center
- Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests
- Handles confidential information, including guest records, with a high degree of integrity
- Replenishes continental breakfast as needed and keeps area clean
- Ensures common area/lobby is clean
- Checks guests in and out of the hotel; processes customer payments according to established policies and procedures.
Working Conditions:
Will be required to work nights, weekends and holidays.
Will be required to work in fast paced environment.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Schedule:
- 8 Hour Shift
- Night Shift
- Weekends
Experience:
- Hotel: 1 year (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location:
- Webster, TX
Pay Frequency:
- Bi weekly
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: In person
Salary : $12 - $14