What are the responsibilities and job description for the Hotel Front Desk Agent/ Shuttle driver MUST HAVE HOTEL FRONT DESK EXPERIENCE position at Best Western?
- Welcome guests in a warm and friendly manner.
- Sometime you may be asked to drive the shuttle to the airport to pick up /drop off guest
- Check guest in and out of hotel daily some shift mid shift some 3-11p
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Monitors lobby and check-in activity to determine room flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Provides pre-arrival support for guests arriving on packages.
- Facilitates correspondence with guests.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with any resort associates and resources.
Job Types: Full-time, Part-time
Pay: $16.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Night shift
Work Location: In person
Salary : $16
