Field Service Technician

Join Our Team as a Field Service Technician – Where Every Day Brings New Challenges!

Are you ready to dive into an exciting role that combines hands-on skills with problem-solving in a dynamic work environment? As a key member of our team, you’ll take charge of installing, troubleshooting, servicing, and repairing reverse osmosis water coolers and ice machines in diverse business settings. Every job is different – from ensuring businesses have clean, refreshing water to keeping ice machines running at peak performance. If you're passionate about technology, enjoy variety in your work, and want to make a tangible impact, this role is for you!

Essential Duties and Responsibilities:
To thrive in this role, you’ll take on a variety of important tasks, with the chance to make a real impact. Here are the key duties you'll be handling, with more opportunities to grow and take on new challenges as you go!

· Greet and engage with customers professionally and courteously.

· Complete system installations, demonstrate the functionality of water and ice machines, and address customer questions and concerns.

· Perform maintenance and repairs on RO systems and ice machines.

· Install water tubing through walls and ceilings as part of the cooler installation process.

· Efficiently complete assigned service routes.

· Communicate effectively with other team members.

· Accurately complete all required paperwork and documentation in a timely manner.

· Adhere to all safety protocols and use company equipment properly.

Requirements:

· High school diploma, GED, or equivalent trade school education.

· Valid driver’s license with a clean driving record.

· Must be willing to undergo a comprehensive background check.

· Minimum 1-year experience as a service or maintenance technician.

· Prior experience in installing and servicing commercial RO and ice systems is a plus.

· Plumbing experience is preferred.

· Strong diagnostic, troubleshooting, and problem-solving skills.

· Basic computer proficiency.

· Ability to operate iPad and update information in CRM.

· Strong customer service skills.

· Ability to work independently yet know when ask questions to accomplish the job.

· Detail oriented.

· Must be able to commute to the distribution center daily.

· Ability to lift, push, and pull up to 100 lbs.

· Ability to climb and descend ladders.

· Ability to work in confined or small spaces.

· Proficiency in using hands and operating power tools.

If you’re passionate about putting customers first and want to join a dynamic, fun team, apply now!

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Service technician: 1 year (Required)

Ability to Commute:

• Scottsdale, AZ 85260 (Required)

Ability to Relocate:

• Scottsdale, AZ 85260: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $25