Medical Assistant/Front Office Intake - Outpatient Behavioral Health

If you are looking to make a positive impact on your patients, you have a great attitude and love working within a team...BestMind Behavioral Health is the place for you! BestMind Behavioral Health is an innovative, outpatient Behavioral Health company excited to create a positive work environment that enables top-notch customer service. We offer Med Management and TMS along with other service lines catered to our patients' needs.

About Us
At BestMind Behavioral Health, our mission is to serve the mental health needs of our communities with a commitment to compassion and excellence in everything we do. We are dedicated to offer quality care that is easily accessible while providing innovative approaches to exceed patient expectations.

Purpose

As a Medical Assistant You are an integral part of the BestMind team assisting in patient behavioral healthcare management. The behavioral health Medical Assistant is an empathic individual with competent observational, clinical, critical thinking, communication, problem-solving and decision-making skills in order to meet patient needs and contribute to a positive patient care experience and work environment. The Medical Assistant is responsible for routine administrative and clinical tasks to keep the offices of physicians and other health practitioners running smoothly.

Responsibilities

• Properly setup rooms for office visits and/or procedures

• Show patients to examination rooms and prepare them for the provider

• Document as appropriate; vitals, screening, patient history and personal information while completing all compliance regulatory documentation
• Assist the provider in completing charting as directed
• Assist with prior authorizations and medication refills
• Assist the provider in completing examinations and procedures as instructed
• Order labs and in-office diagnostic testing when necessary
• Explain treatment procedures, medications and providers’ instructions to patients
• Maintain orderly and sanitized exam rooms and workspace
• Stock supplies and complete order forms when necessary
• Triage clinical phone calls and patient requests
• Retrieve and respond to requests received through voicemails

Behavioral Health/TMS/Esketamine experience is preferred but we are also willing to train.

Please submit a cover letter with wage requirements along with a current resume.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Psychiatry

Schedule:

• 5x8
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• EMR systems: 1 year (Required)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: In person

Salary : $23 - $25