What are the responsibilities and job description for the Customer Service Advisor position at Bet365?
As a Customer Service Advisor at bet365, you will work in a fast paced customer focused team, providing support and resolutions to our customers. Our dynamic contact center presents you with betting, payment, verification, login and general account inquires. With our customers contacting via telephone, Live Chat and email, you will play a fundamental role in their experience.
Sport and betting knowledge is not essential as our comprehensive training plan assists with your development, ensuring you reach your full potential to succeed in your bet365 career. There is an abundance of support to develop you as an Advisor, as we believe that staff development is key to your success.
Due to the busy sporting calendar all year round, this position is offered on a full time basis requiring a flexible approach to working hours between 07:00 and 23:00, working any five out of seven days per week, including evenings and federal holidays.
In return, our current benefits package includes:
· Company funded medical, dental and vision healthcare.
· 401K Plan.
· Paid vacation and sick leave.
· Life Insurance.
· Short term and long term disability.
· Career development and growth.
· Company bonus program.
· Employee Assistance Program.
· Life events and long service awards.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Marlton, NJ 08053: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: One location
