Medical Assistant

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Beth Israel Deaconess Hospital – Milton is seeking a Medical Assistant to work in Center for Specialty Care. The Medical Assistant will perform a wide variety of medical assisting activities during patient visits in an outpatient setting. Position involves extensive interaction with diverse populations including patients, medical staff practitioners and hospital personnel. Reports to Practice Operations Manager or their designee with competency assessment input from assigned physicians and physician extenders.

This is a full-time, day shift position, 40 hours per week

Duties and Responsibilities:
•Performs a wide variety of patient care activities during patient visits and/or procedures.
•Ensure that equipment and supplies necessary to carry out patient care activities are available and usable and the environment is clean, organized, and stocked appropriately. Track, order, and maintain supplies and equipment which may include monitoring code cart supplies. Ensure that supplies are within expiration dates. Clean and disinfect medical equipment in accordance to guidelines as required by the unit.
•Monitor exam area. Opens and closes assigned exam rooms/corridors daily. Facilitates timely flow referring issues to the designated patient flow coordinator.
•Assist patients, ensuring patient safety.
•Communicates with and assists patients, other employees and the public in a courteous, helpful manner by phone and in person in compliance with the hospital’s AIDET program.
•Takes complete, accurate information from patients, prioritizing and communicating to clinical staff appropriately. Distribute questionnaires and forms to patient at the beginning of visit. Enter orders and information in the electronic medical record as assigned.
•Escort patients to ancillary service areas such as radiology and lab as needed. Perform other support activities as requested by managers or clinical providers.
•Collect patient record upon completion of visit. Schedules next Center appointment. May schedule related diagnostic and/or lab tests.
•Maintains patient confidentiality at all times, by phone, in discussion or by electronic distribution of information.
•Attends internal or external educational or training sessions as assigned. May be assigned off-shifts, holidays, and weekends, and may work additional hours beyond schedule when needed to provide for patient services or in an emergency/disaster.
•Perform all duties in accordance with safety and other laws, rules, and regulations as set forth by appropriate regulatory and governmental agencies and in accordance with established department and hospital policies and procedures.
•May be required to perform similar or related duties reflective of the level of experience as may be necessary on an emergency, temporary or limited basis or as designated by the Practice Operations Manager or their designee.

QUALIFICATIONS:
Min Education: High school diploma or GED required. Completion of program as Certified Medical Assistant preferred. Associates degree preferred

Min Experience: Minimum 2 years related work experience required and in an orthopedic outpatient setting preferred.

License/Certification: Current CPR certification with American Heart Association or American Red Cross

Skills: Familiarity with computers. Navigate at a basic level within web-based applications.

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner using skills in active

Job Description:

MEDICAL ASSISTANT

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled