What are the responsibilities and job description for the Home Health Scheduler position at Beth Israel Lahey Health at Home?
Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
The Home Health Scheduler coordinates schedules between employees and patients and works with the clinical team to ensure patients are scheduled based on need and physician ordered frequency. Review staff schedules on a daily basis and notify the clinical manager of scheduling volume concerns. Provide administrative support functions as needed by the clinical teams.Job Description:
Essential Responsibilities including but not limited to:
- Coordinate schedules between employees and patients, acting as a liaison between employees, patients, and administration in regard to new schedules or scheduling changes.
- Provide administrative support and assistance to the clinical team as needed including answering incoming calls, taking accurate messages, follow up communication, and running reports as needed.
- Accept referrals from Intake and assigns to a case manager.
- Complete and maintain the scheduling for professional and paraprofessional staff on an ongoing basis by tracking and reviewing field staff daily schedules, notifying the manager of under/over scheduling for individuals and assisting with preparation of weekend scheduling.
- Assist with the preparation of clinical on-call schedules in conjunction with the other employees.
- Other related duties as requested or assigned.
Minimum Qualifications
- High school graduate or GED.
- Experience in office administration required; healthcare setting preferred.
- Excellent customer service and interpersonal skills including telephone etiquette.
- Experience with healthcare/EMR software is preferred.
- Computer literacy with a working knowledge of Microsoft Office is required.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
