Revenue Cycle Analyst

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Under the managerial oversight of the Director or Manager of Revenue Integrity, the Revenue Integrity Analyst serves as a primary point of contact for Service Line Directors, Managers, Finance Directors, clinical support staff, Physicians, allied health care providers, hospital colleagues, and others regarding matters that relate to aspects of professional and hospital revenue charge capture and other matters relating to professional and hospital revenue cycle and modality-specific billing processes and/or workflows. The Revenue Integrity Analyst is responsible for educating providers, clinical colleagues, and other members of their assigned modality-specific revenue cycle teams regarding accurate professional and facility billing and revenue capture while adhering to CMS and third-party payer regulations. The Revenue Integrity Analyst is responsible for assisting in the implementation of new revenue capture procedure records within the hospital chargemaster (CDM) and the development of workflows to ensure timely and accurate capture of all Lahey Health System revenue. The Revenue Integrity Analyst seeks to improve workflow, efficiency, accuracy, reimbursement, and overall revenue cycle billing through operational and system enhancements and/or modifications. The Revenue Integrity Analyst is responsible to ensure that Lahey Health is maximizing accurate gross revenue capture to ensure maximum net revenue reimbursement is attained, sustained, and supported.

Job Description:

Responsible to provide a high level of all-around Revenue Cycle support for professional service on and off-site locations staff, hospital facilities clinical staff, PFS professional and hospital billing staff, Epic system analyst colleagues, Finance leadership, and Revenue Cycle Leadership. 
2. Required to be available for Ad hoc PFS representation at interdepartmental, finance, and/or various onsite/offsite department revenue cycle meetings to assist with the evaluation of charge capture workflows and make recommendations to improve the accuracy and efficiency in capturing professional and facility revenue.  
3. Responsible to analyze, communicate, and draft internal controls and operational changes to comply with complex changes to government and third-party payer policies, regulations, and contract changes. 
4. Responsible to monitor and analyze various monthly/weekly/daily revenue and late charge reports. Responsible to monitor and analyze daily/weekly/monthly WQ data including Revenue Guardian holds, Charge Review, Router Review, and Claim Edits in order to make recommendations to correct any negative trends, and high volume failures, and to improve front-end workflow and procedures for both professional and clinical areas.
5. Responsible to work closely with Epic system analysts within all charge capture modules in the upgrading, testing, and implementation of any and all revenue cycle software products that impact revenue capture, and claim scrubbing, while ensuring Lahey Health adheres to compliance regulations set forth for both professional and hospital billing
6. Responsible for the monthly production and maintenance of reporting mechanisms detailing departmental productivity and assisting in the development, implementation, training and education, maintenance, and reporting of revenue capture initiatives. 
7. Responsible to remain current on new services being performed throughout the Healthcare System in order to maximize revenue capture. Has full knowledge of chargemaster maintenance policies and procedures in order to perform internal audits.
8. Responsible for actively participating in the development and maintenance of revenue capture in electronic systems and any documents including downtime encounter forms (i.e., charge tickets).  The Revenue Integrity Analyst assists in coordinating and maintaining accurate revenue capture preference lists containing charge code record selections with members of the modality-specific professional and/or clinical staff.
9. Responsible for keeping abreast of all government and payor level coding, billing, reimbursement rules, regulations, and guidelines related to professional and hospital revenue capture and billing.  Responsible for updating Epic system and informing SLD, Dept. Managers, and other leadership of significant changes in a timely manner.
10. Responsible to participate in complex projects and or audits related to revenue initiatives and complex investigations into allegations of fraudulent billing or abuse, as necessary. Provides support for projects in which Senior Leadership is involved
11. Responsible to develop, trending, and reporting monthly and annual statistical reporting dashboard data to coincide with departmental and organizational KPIs (Key Performance Indicators).
12. Responsible for proactively identifying problems or opportunities for improvements related to clinical orders, clinical documentation, and preference lists that are or should be linked to professional and/or hospital charge records.  Makes recommendations to management and/or the perspective departments where the high volume/high dollar values have been determined and creates Epic remedy tickets for improvements/changes to take place.

Education:    Associate’s Degree preferred

Skills, Knowledge & Abilities: •    Knowledge of related hospital ADT/Billing software. •    Thoroughly proficient in data entry using a pc and a variety of electronic systems.  •    Ability to read, analyze, and interpret financial reports. •    Ability to define problems, collect data, establish facts, and draw conclusions, and make sound recommendations.  •    Capacity to analyze and think creatively and weigh alternatives. •    Perception of people and an awareness to deal with conflict successfully and attain resolution. •    Demonstrates attention to detail. •    Demonstrates excellent organizational skills. •    Demonstrates skills in multitasking  •    Demonstrates proficiency in the use of Excel documents

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled