What are the responsibilities and job description for the Medical Secretary - MPS Primary Care Center position at Beth Israel Lahey Health Primary Care?
Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
A variety of medical secretarial functions are performed accurately, appropriately, and in a timely manner according to departmental standards, policies, and procedures.Job Description:
Essential Duties & Responsibilities (including but not limited to):
1. Acts as a liaison between patients, referring physicians, other hospital services, external customers and the physicians.
2. Patient scheduling, check-in, check-out, patient follow-up, phone call management, referrals, billing, medical records, and other administrative activities such as supply management and correspondence.
3. Ensures the effectiveness of the clinic operations and maintains a professional appearance and environment.
4. Ensures that patient's needs are met. Responds to patient inquiries and resolves issues by working with providers and staff in a professional manner. Ensures patient satisfaction is a priority.
Minimum Qualifications:
1. Thorough knowledge of medical terminology required, excellent typing/computer skills, normally acquired through the completion of an Associate's degree in a medical secretary program or equivalent.
2. At least one year of medical secretarial experience and office experience are preferred.
3. Need excellent communication skills, including good auditory abilities.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
