Program Advocate

Position: Program Advocate

Accountability: Reports to the Director of Transitional Housing.

Classification: Part-time employment around 20 hrs. per week.

Schedule: Monday – Friday, 8:00am to 12:00pm, with flexibility for weekends or afternoons depending on scheduled events and opportunities.

Pay: $15 per hour

Positional Summary

The Program Advocate provides direct support and assistance to residents and families in a transitional housing program for survivors of domestic abuse. This role requires a commitment to trauma-informed care, working with both adults and children to foster a safe and empowering environment. The Advocate also assists with apartments preparation tasks, including moving furniture, light cleaning, and other preparations before and after residents move in or out.

Qualifications:

· Strong interpersonal skills with the ability to empathize with individuals who have experienced trauma.

· Understanding of trauma-informed care principles or willingness to learn.

· Ability to work with both adults and children in a supportive capacity.

· Knowledge of community resources is preferred.

· Strong organization skills and ability to work independently as a self-starter.

· Proficient in Microsoft Office (Word, Excel, etc.) and basic data entry.

· Excellent verbal and written communication skills.

· Ability to manage multiple tasks in a slow or fast paced environment.

· Ability to receive direction and work as part of a team.

· Ability to maintain confidentiality and demonstrate professionalism, even under stressful circumstances.

Responsibilities:

· Support the mission of Women’s Resource Center/Bethany Apartments

· Provide a welcoming and supportive presence for residents and children.

· Assist residents in needs assigned by the Director of Case Manager.

· Perform clerical and administrative duties, including data entry and basic office management.

· Perform basic cleaning duties in common areas.

· Assist in apartment preparation before and after residents move in or out.

· Assist in maintaining compliance with grant requirements and program policies.

· Perform additional duties as assigned by the Director.

Knowledge, Skills and Abilities

· At least three (3) years of professional experience, preferably in social services, advocacy, or related fields.

· Associates Degree or higher preferred.

· Experience working with vulnerable populations, including survivors of domestic violence, is desirable.

· Knowledge of trauma-informed care.

· Conflict resolution and problem-solving skills.

· Ability to work with diverse populations and foster a positive, inclusive environment.

· Flexibility, adaptability, and a strong sense of accountability.

· Ability to receive direction, feedback, and positive criticism in order to improve and grow.

Physical/Mental Requirements

· Ability to lift, care, and move household items, including furniture, at times.

· Capability to perform light maintenance tasks, such as painting walls or cleaning.

· Ability to navigate stairs and perform physical tasks related to apartment preparation.

· Strong emotional regulation skills, including the ability to maintain composure in high-stress situations.

· Ability to be careful about detail and thorough in completing work tasks.

· Ability to work in an environment where the presence of trauma is prevalent.

Additional Requirements

· Commitment to and belief in the mission of Women’s Resource Center and Bethany Apartments.

· Honest and ethical.

· Reliable transportation.

· Must have a clear background check as it relates to the position.

· English and Spanish bilingual candidates are encouraged to apply.

Pleasant office environment. Interruptions may be frequent or rare, depending on the day and time. The work schedule may involve irregular work hours due to emergent situations or staffing needs.

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: 20 – 24 per week

Schedule:

• 4 hour shift
• Monday to Friday
• Morning shift
• Weekends as needed

Experience:

• Professional: 3 years (Required)

Ability to Commute:

• Racine, WI 53403 (Required)

Work Location: In person

Salary : $15