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Refugee Residential Unit Supervisor

Bethany Christian Services
Grand Rapids, MI Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 6/3/2025

Refugee Residential Unit Supervisor

Requisition #: req14930

Location: Grand Rapids, MI

Hours: Full-time (40 hrs/week)

At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families. Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our mission and these shared values: we’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul.

As an Refugee Residential Unit Supervisor, you will be primarily responsible for overseeing the operations of the assigned program and staff at the respective site location in partnership with leadership. This individual is also responsible scheduling, managing, and supervising the onsite Youth Specialists. While serving as a site supervisor, this individual is responsible for providing weekly, unannounced rounds in the classrooms and/or all areas where children congregate to ensure safety, wellbeing, and best practice of care in these areas.

This position is expected to function effectively with little to no supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

  • Manage, direct, and lead Youth Specialist(s) and facilitate weekly meetings;
  • Provide weekly individual and team supervision to supervisory staff;
  • Cultivate a positive, team centered work environment;
  • Participate in weekly staff and resident meetings;
  • Ensure compliance with agency policies and procedures for staff evaluations, conference/training requests, timekeeping, and reimbursement requests;
  • Assist in the development and maintenance of the program’s operating manual;
  • Hire, on-board, and train staff effectively to ensure efficient operations;
  • Oversee scheduling and staffing to ensure adequate coverage at all times;
  • Stay abreast of all agency, federal, and state regulatory requirements for social services;
  • Complete other duties as assigned.

QUALIFICATIONS:

  • Bachelor’s level degree in Social Services, or equivalent field of study and two (2) years of work experience in a child caring institution, or;
  • Two years of college from an accredited college or university and three (3) years of work experience in a child caring institution;
  • Active Child Welfare Certification in the state of the work location may be required;
  • At least one (1) year of experience managing others;
  • Bilingual Spanish/English fluency, strongly preferred;
  • Provide weekly, unannounced rounds in the classrooms and/or all areas where children congregate to ensure safety, wellbeing, and best practice of care in these areas;
  • Demonstrated ability to work effectively on a multi-disciplinary treatment team;
  • Excellent verbal and written communication skills;
  • Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
  • Successfully pass a TB test annually;
  • Successfully passing a federal fingerprint screening may be required;
  • Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
  • Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
  • Must be 21 years old with a valid driver’s license with at least 3 years driving experience to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
  • Pass a criminal history screen, including state and local child protection agency registries;
  • Documentation of immunity to vaccine preventable diseases or the willingness to receive vaccination, or seek an exemption;
  • Subscription to and integration of the agency Statement of Faith, Mission Statement, and Diversity, Equity, and Inclusion Commitment.

We value and embrace the principles of diversity, equity, and inclusion; our culture is strengthened, and our workplace is more dynamic. We are a global organization with multicultural staff, clients, and stakeholders, so we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. More work remains, but we are deeply committed to honestly acknowledging and addressing the impacts of race and racism throughout the organization. This work can be uncomfortable and even painful, but we believe that the greatest challenges bear the greatest rewards.

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