Regional Case Manager

Requisition # : req14393

Location: Marlborough, MA

Hours: Full-Time (40 hours/week)

This position includes a $3,000 Bonus $1500 at hire and $1500 at 6 months, pending employee is in good standing (Note: Internal candidates do not qualify for the bonus)

This position will require travel both Regionally and Nationally

• position is domiciled in Massachusetts
  
  

At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families. Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our mission and these shared values: we’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul.

The Post Release Services (PRS), Case Manager is primarily responsible for Post Release Services (PRS) for Unaccompanied Children (UC) and families. This individual may be responsible for Home Study (HS) when program coverage is needed. This individual will also be responsible for helping children and families with resource referrals, community connections, and case management services while utilizing trauma informed care throughout service provision.

This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

Essential Job Responsibilities

• Provide culturally and linguistically appropriate Post Release Services (PRS) and comprehensive case management services;
• Maintain a caseload in compliance with contract terms and agency expectations as defined by program supervisor;
• Effectively maintain case capacity and trending of all caseloads;
• Conduct home visits in accordance with contract requirements, when needed;
• Conduct the reunification process by performing home study assessments as needed;
• Perform resource referrals, community connections, and case management services while utilizing trauma informed care throughout service provision;
• Conduct assessments tailored to the clients needs, while working collaboratively with the program supervisor;
• Assess potential placements for unaccompanied children (UC), to include but not limited to interviews, outreach to family in home-country, and home study investigations;
• Complete and document all required reports, case notes, and case contacts in the appropriate database in accordance with the expected timeframes and requirements;
• Provide psycho-educational information, referrals, outreach, advocacy, and support to children and families;
• Provide family stabilization counseling and assist qualified unaccompanied children in accessing services provided through TVAP services;
• Develop and maintain positive networking relationships with community partners and resources for families;
• Refer and connect families to available resources on an on-going basis;
• Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices;
• Serve clients within the entire state of the respective location, as assigned;
• Participate in mandatory training requirements and ongoing trainings monthly and annually to meet all federal, state, and agency expectations;
• Attend weekly meetings with supervisor to consult on cases, and to review case plan and direction;
• Participate in peer to peer support opportunities within the branches for growth and sharing of innovation and case consultation within the sites;
• Keep abreast of community resources and refer families for support, as needed;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Complete other duties as assigned.
  
  

Qualifications

• Bachelor’s degree in Human Services, Social Work or related field of study from an accredited college with at least two (2) years of case management experience in child and family services or at least three (3) years of case management experience in child and family services, family preservation, kinship care, or refugee and immigration fields in lieu of education;
• Bilingual English and Spanish;
• Demonstrated ability to service a difference group of clients, to include refugees or other minority families;
• Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees;
• Knowledge of state, community and agency resources for victims of abuse;
• Excellent verbal and written communication skills;
• Demonstrated clinical, therapeutic, and crisis intervention skills;
• Ability to work independently and exercise a high level of confidentiality;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
• Adheres to all agency and departmental safety procedures including reporting any unsafe practices, equipment, and environment, and takes an active role in correcting the unsafe practice, equipment or environment through proper notification channels; Successfully pass a TB test annually and document preference to receive or decline Hepatitis immunization;
• Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement and Diversity, Equity and Inclusion Commitment.