What are the responsibilities and job description for the Commercial Lines Insurance Account Manager position at Bethany Insurance Agency Inc?
Job Description
Job Description
Job Summary :
The Commercial Lines Insurance Account Manager will work with commercial and business clients to determine their insurance needs. This is a relationship-focused position, meaning he / she must have superb communication and interpersonal skills, in addition to valid state licensure and a minimum of five years of experience in the insurance industry.
Responsibilities and Duties :
Help clients understand and determine their individual commercial line service needs
Oversee and manage client business, including policy changes, applications, and claims
Ensure maximum client retention and generation through relationship-building
Market new service offerings
Thoroughly researching and analyzing insurance policies
Arranging insurance policies in an understandable fashion
Working with Underwriters to adopt policies
Assisting clients in filing claims and throughout the claim process
Promoting new insurance policies to existing customers
Participating in continuing education programs in insurance
Maintaining a good relationship with business partners
Requirements
Five years experience in the insurance industry, especially within commercial insurance or property & casualty insurance
Account management experience preferred
Valid state Property and Casualty License
Excellent communication and interpersonal skills
Excellent customer service skills
Thorough and keen attention to detail
Ability to remain calm under pressure and deal with a large workload
Ability to use the software utilized within the company