Sr. Researcher - UX Research - Hybrid in Minneapolis, MN

Please apply online using a laptop or desktop computer.

POSITION SUMMARY :

NMDP is looking for a seasoned UX Researcher to join their growing insights team. The UX Researcher at NMDP sits on the Enterprise Market Research & Insights team and is an embedded strategic partner to the product directors / managers on the Innovation and Strategy team and is responsible for leading all UX Research work for that business team.

This individual contributor will design and conduct qualitative and quantitative UX research studies throughout the product development lifecycle (from inception to completion, including project scoping & design, research execution, data analysis and presentation of findings). Their ability to analyze complex information and translate it into actionable insights will inform design decisions and product strategy. Collaborating with cross-functional teams, they will advocate for user-centered solutions and ensure research findings are integrated into the development process.

Additionally, UX research is a growing discipline at NMDP, we are looking for a proactive, innovative and strategic researcher who can establish best practices for a new discipline while driving research's impact in support of product and business goals.

If you're passionate about understanding human behavior and leveraging insights to create impactful digital experiences, this role offers an exciting opportunity to make a significant difference for our users. This is a hybrid position in Minneapolis. #LI-Hybrid

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ACCOUNTABILITIES :

• Lead and Execute UX Research Projects : With limited oversight, you will lead and own all aspects the UX research projects including defining research objectives, methodology design, moderating consumer interviews, overseeing recruitment, developing discussion guides and questionnaires and analyzing data.
• Relationship Management : Develop an understanding of your partners business challenges and objectives, positioning yourself as a trusted advisor by creating thoughtful research roadmaps and delivering insights that inform strategic decisions.
• Collaboration with Cross-Functional Teams : Develop strong working relationships with key partners including product managers, UX designers, developers, market researchers, and other stakeholders. Collaborate with cross-functional teams to integrate research findings into product strategy and design, ensuring user-centered solutions.
• Workshop Facilitation : Facilitate workshops, whiteboarding, and brainstorming sessions as needed to collect relevant information, identify underlying challenges, ideate possible solutions, and help the team define and commit to next steps.
• Strategic Thinking & Planning : Create and refresh comprehensive UX research roadmaps, aligning with product goals and user needs.
• Deliverable Development and Upkeep : Creating actionable reports and socializing research to impact the development process. Maintain and update user personas, journey maps, and other UX artifacts to provide ongoing guidance for product development efforts. Interpreting research findings within the context of the broader market landscape, user demographics, and competitive analysis.
• Industry Trends : Monitor industry trends and emerging UX methodologies to continuously improve research practices and contribute to the organization's UX knowledge base.
• Operational Efficiency : Continuously seeking and implementing new ways to improve project process and deliverables.
• Project management skills : Managing multiple UX research projects simultaneously and ensuring timely delivery.

REQUIRED QUALIFICATIONS :

Knowledge of :

Ability to :

Education and / or Experience :

PREFERRED QUALIFICATIONS : (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)

DEI COMMITMENT :

As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

BENEFITS :

NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident / critical illness / hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off / holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information : NMDP Benefit Information

NMDP is committed to fostering an environment of transparency and fairness in our compensation practices. To support this commitment, we provide clear and upfront information about the salary range for this position. The anticipated salary range for this role is $104,000-$130,000, an d will be commensurate with market pay, experience and qualifications.

Additional Information

Salary : $104,000 - $130,000