Housekeeper

Description

We are seeking a reliable and detail-oriented individual to fill the position of full-time Housekeeper, responsible for upholding the highest standards of cleanliness and safety in our senior living community.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Cleans and sanitizes residents apartments and common areas by removing trash, dusting, mopping, vacuuming, scrubbing baths and toilets, headboard and footboard care, and cleaning glass following community policies and procedures.
• Replaces and restocks toilet tissue, paper towels and facial tissue.
• Deep cleans apartments and common areas as assigned following community policies and procedures.
• Shampoos carpets and furniture, washes windows and screens as assigned.
• Responds to residents cleaning needs in a positive, timely and respectful manner.
• Prepares apartment for move-in by ensuring it is clean and welcoming. Follows checklists to ensure all tasks are completed.
• Cleans up after accidents in a timely, efficient manner while maintaining the dignity of the resident.
• Maintains equipment and supplies in clean, working order.
• Is aware of and reports to the Director any safety concerns, repairs needed, or problem areas as soon as they are recognized.
• Follows all infection control and safety procedures associated with job duties as described in departmental policies.
• Maintains cleaning cart by ensuring it is orderly and stocked appropriately. Observes rules of storing and keeping supplies a safe distance from residents and others.
• Maintains confidentiality of residents personal information in and out of the community and protects and supports residents rights.
• Maintains a professional appearance by wearing a clean, pressed uniform and a demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.
• Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance.
• Informs supervisor of supplies that are running low so stock can be replenished in a timely manner.
• Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes.
• Performs all other duties as assigned or required. 

Qualifications

Knowledge/Skills/Abilities

• Must possess interpersonal skills to communicate with residents, families, visitors, and staff in a way that ensures the safety and security of the residents.
• Must have knowledge of housekeeping procedures and practices.
• Must be able to work independently and prioritize workload as emergencies arise.
• Must be able to read and understand directions on cleaning solutions and equipment to avoid risks.
• Must be knowledgeable of the location of the MSDS sheets on hazardous materials and able to understand the guidelines.
• Must have compassion and genuinely care for the elderly.
• Demonstrates a SERVANT heart and attitude by following the Bethesda Senior Living Communities mission statement.

Education/Experience:

High school diploma or equivalent preferred. Experience in housekeeping in a health care or hospitality service preferred.

Working Environment/Physical Requirements: Environment includes residents who may have memory problems, incontinence, and need assistance with ambulation. Position may require some strenuous physical work. Heavy lifting, pushing or pulling of objects up to 100 pounds occasionally and/or up to 50 pounds frequently.

Applications accepted on an ongoing basis until the position is filled.