People Operations Specialist - LOA

About Us We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together. We were recognized as one of Glassdoor’s “Best Places to Work”. About the Role BetMGM is currently seeking a Leave Administration Specialist responsible for day-to-day oversight and execution of employee leave programs across the US and Canada, including but not limited to Family and Medical Leave, accommodations under ADA and Parental Leave. This role is responsible for compliance with company policies and legal requirements while providing a high level of customer service and support to employees throughout their leave process. As a key contributor to the People Operations team, this role will also play a role in other aspects of HR administration processes and optimization efforts. This will include, but not limited to responding to employee inquiries, facilitating employee survey, Assist with special HR projects, such as policy updates, system implementations, or process improvements. Responsibilities Manages all leave requests including Family and Medical leave, short-term and long-term disability, Military Leave, medical accommodations under ADA and Parental Leave. Liaise with HR Business Partners, Employee Relations, Payroll, Legal, and other areas of the business as necessary. Works with our third party leave administrator (TPA) on all leave cases to ensure timely execution of leave processes and compliance with state and federal regulations as well as company policies and procedures. Manages the return-to-work process. Works proactively to ensure appropriate documentation is received before an employee returns to work; communicates changes in status or return dates to employees, supervisors, and HR as appropriate. Collaborates with payroll to ensure accurate processing of leave-related pay and benefits in line with leave policies. Understands payroll implications of leave processes and ensures minimal disruption. Manages the Parental Leave process including eligibility, documentation, coordination with other leave types or benefits (i.e., short-term disability), and return to work. Serves as the primary point of contact for employees, HR Business Partners, and supervisors on leave policies, procedures, requirements, etc. Provides timely, accurate, and complete information to all effected parties. Ensures compliance with federal, state, and local leave laws and regulations, partnering with Legal, Compliance, TPA’s or others as needed. Maintains up-to-date knowledge of leave policies, employment laws, and regulations. Interprets and enforces company leave policies consistently and fairly. Maintains accurate and confidential records of employee leave transactions; generates reports and analyses leave-related data for actionable insights. Identifies opportunities for improving leave management and accommodation processes and implements process improvement opportunities where appropriate. Manages state and federal labour posters Provide assistance during benefits enrollment periods, helping employees navigate benefits options, and ensuring all necessary forms are completed and submitted. Identify and build Workday Knowledge Articles Manage employee experience surveys Collaborate across HR functions to centralize administrative task within People Operations Essential Functions Must be able to stand or sit and operate computers and other technological devices for extended periods of time Qualifications   Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience. Minimum of 3-5 years of experience in HR or leave administration, with a strong understanding of leave laws and regulations. Ability to understand conceptual matters and translate how those concepts guide or inform work. Excellent organizational and time management skills. Strong attention to detail and accuracy; ability to synthesize data and identify trends. Effective communication and interpersonal skills; ability to provide strong customer service and tactfully navigate challenging or sensitive issues with tact and discretion. Proficient in HRIS systems and Microsoft Office Suite, strong working knowledge of excel including pivot tables, lookups and macros; prior Workday experience a plus Compensation The annual salary range for this position is $64,000 to $96,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support the company's responsible gambling policies, procedures and initiatives. About Our Culture Building BetMGM from the ground up takes effort, energy, and teamwork, but that’s what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars: Believe in Your Game – Take your shot! There’s a freedom to explore ideas usually only start-ups are lucky enough to experience. Backed by the Best - With our expertise—merged with that of our world-class investors—we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined. Do What’s Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day. Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry. What We Offer As a valued employee, we’re committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more! Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our company goals. So, we are committed to an inclusive culture for all and empowering our employees to thrive in meaningful careers. At BetMGM, we play to win, and we are “all in” together. If your experience looks a little different from what we’ve identified and you think you’ve got what it takes, we’d love to learn more about you. If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com. This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. When a legendary global entertainment company joins forces with the world’s largest online betting technology company, the gaming world sits up and takes notice. BetMGM is a partnership between MGM Resorts International and Entain Holdings that is revolutionizing sports betting and online gaming in the United States. BetMGM is the exclusive sports betting division of MGM, both online and in MGM casinos nationwide. BetMGM is also the headline brand for online casino gaming along side sister brands Borgata Online (New Jersey), Party Casino and Party Poker . We aspire to make unforgettable moments of sports and gaming even more personal, powerful, and fun through unmatched digital technology and evocative player experiences. 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Salary : $64,000 - $96,000