What are the responsibilities and job description for the Universal Banker position at Better Banks?
Better Banks is seeking a highly motivated Universal Banker with a passion for customer service to join it's team! Come experience the friendly and energetic atmosphere of community banking!
Hours for the position
M-F 8:15-4:45 off Saturday. The following week, M-F 7:45-5:15 Saturday 7:45-12:15 with day off during week when working Saturday. The team rotates Saturdays where they typically work 2 to 3 out of the month. 40 hours per week.
RESPONSIBILITIES:
- Provides high level customer service by building and retaining relationships
- Opens, maintains, & closes customer bank accounts
- Builds trust with current & potential customers to understand their product/service needs, & provides solutions that will benefit the customer
- Educates customers on identity fraud
- Assists with customer bank account inquiries or concerns
- Performs teller responsibilities
- Maintain and balance a cash drawer
EDUCATION AND WORK EXPERIENCE:
A High School diploma or equivalent.
- 1 year retail customer service experience, required.
- 1 year previous teller and/or banking experience, preferred.
COMPETENCIES:
- Basic Computer Skills
- Math Aptitude
- Attention to Detail
- Problem Solving
- Ability to handle pressure while maintaining composure
If you have a passion for working with people in a professional environment, have experience of providing awesome customer service and possess a strong work ethic, Better Banks is the place for you to thrive!
Job Type: Full-time
Pay: $17.00 - $24.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $25