Demo

Universal Banker

Better Banks
Chillicothe, IL Full Time
POSTED ON 3/29/2025 CLOSED ON 4/2/2025

What are the responsibilities and job description for the Universal Banker position at Better Banks?

Better Banks is seeking a highly motivated Universal Banker with a passion for customer service to join it's team! Come experience the friendly and energetic atmosphere of community banking!

Hours for the position

M-F 8:15-4:45 off Saturday. The following week, M-F 7:45-5:15 Saturday 7:45-12:15 with day off during week when working Saturday. The team rotates Saturdays where they typically work 2 to 3 out of the month. 40 hours per week.

RESPONSIBILITIES:

  • Provides high level customer service by building and retaining relationships
  • Opens, maintains, & closes customer bank accounts
  • Builds trust with current & potential customers to understand their product/service needs, & provides solutions that will benefit the customer
  • Educates customers on identity fraud
  • Assists with customer bank account inquiries or concerns
  • Performs teller responsibilities
  • Maintain and balance a cash drawer

EDUCATION AND WORK EXPERIENCE:

A High School diploma or equivalent.

  • 1 year retail customer service experience, required.
  • 1 year previous teller and/or banking experience, preferred.

COMPETENCIES:

  • Basic Computer Skills
  • Math Aptitude
  • Attention to Detail
  • Problem Solving
  • Ability to handle pressure while maintaining composure

If you have a passion for working with people in a professional environment, have experience of providing awesome customer service and possess a strong work ethic, Better Banks is the place for you to thrive!

Job Type: Full-time

Pay: $17.00 - $24.50 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Salary : $17 - $25

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