What are the responsibilities and job description for the Service Delivery Expert position at Better Being Co.?
About Us
Better Being Co. strives to empower individuals to feel better and live healthier lives through innovative natural wellness solutions.
Job Overview
- This full-time position requires exceptional customer service skills, with the ability to communicate effectively with diverse groups of people.
- The successful candidate will provide timely and accurate support to customers, while maintaining a positive and professional demeanor.
Key Responsibilities
- Process wholesale orders, ensuring accuracy and efficiency in all aspects of order management.
- Respond to customer inquiries, addressing concerns and resolving issues promptly and professionally.
- Maintain up-to-date records of customer interactions, using CRM systems and other tools as necessary.
Requirements
- A high school diploma or equivalent is required, along with one to three years of relevant experience.
- Exceptional verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
- Knowledge of Microsoft Office and CRM systems is essential.
Why Join Our Team?
At Better Being Co., we prioritize employee well-being and success, offering a comprehensive benefits package and opportunities for growth and development.