What are the responsibilities and job description for the Service Technician position at Better Earth?
Welcome to Better Earth, a dynamic company that seamlessly combines the imperative of creating a more sustainable world with our unwavering drive for competitive growth. Our unwavering commitment lies in selling, installing, and supporting residential solar projects in a refreshingly modern and upbeat fashion, all while upholding our steadfast dedication to sustainability.
What sets Better Earth apart from the rest? It’s our unshakable foundation built upon four core values that course through the veins of every individual within our organization: empathy, communication, extreme ownership, and belief. These values serve as our compass, guiding us toward a collective vision of making the world a better place. Together, united by these values, we are an unstoppable force, working tirelessly to create a future where sustainability reigns supreme.
We embrace these values to the core, as they embody our unwavering dedication to our mission: creating a better earth. Together, we will leave an enduring legacy for generations to come.
Position Summary
We are currently seeking a highly skilled and motivated Service Technician to join our team. As a Service Technician, you will play a pivotal role in ensuring the seamless and efficient servicing of photovoltaic (PV) systems.
Your responsibilities will encompass PV electrical installation, proficient troubleshooting of PV circuits, and handling any additional electrical tasks as needed. Your meticulous attention to detail and technical proficiency will be instrumental in delivering high-quality installations and resolving any electrical issues that may arise.
If you are passionate about solar electrical work, possess a strong work ethic, and thrive in a fast-paced environment, we invite you to seize this opportunity. Join us as a Service Technician and play a vital role in advancing our commitment to a sustainable future through top-notch PV installations and exceptional electrical expertise.
Responsibilities
- Correcting PV installations accordingly and when necessary
- Correcting AHJ (Authority Having Jurisdiction) requests for final inspections
- Generating RMA’s (Return merchandise authorization) for essential equipment warranty and replacements
- Coordinating with the Field Operations team to plan, determine, and execute daily service call tasks
- Troubleshooting any issues relating to a PV installation such as: electrical issues, inverter issues, monitoring issues, communication issues, panel issues, racking issues and other related requests as may be needed on occasion.
- Monitoring and troubleshooting the back-office through monitoring programs and portals.
- Ensuring all workmanship is compliant with current NEC and local codes and aligns with company quality standards.
Requirements
- 2 years of prior electrical experience
- 2 years of prior work experience in the solar industry
- 1-2 years of battery/enphase/ or Solar Edge experience
- Are electrically certified (where applicable)
- Has a well-rounded skill set related to the solar industry
- Has comprehensive knowledge of the variety of PV systems
- Familiarity with the current NEC and NFPA codes
- Ability to effectively identity and correct issues regarding all aspects of a PV installation
- Must be at least 21 years of age
- Must have a clean and valid driving record and license
$28-$35/hr depending on experience
Fulltime - nonexempt
Salary : $28 - $35
