Medical Assistant --- Audiology --- We will train

Our busy office is searching for a FULL-TIME audiology assistant. We will train on all necessary audiology assistant skills. A medical background is not necessary. But, a qualified applicant already has great customer service and organizational skills and good tech skills. A qualified applicant learns easily. This role includes assisting at the front desk.

Better Hearing and Audiology LLC is a locally owned, world class hearing care business with offices in Rexburg and Idaho Falls, ID. Check out our 370 5-stars Google reviews to see how we excel in serving our patients. We believe we change people's lives as we improve their ability to communicate.

Benefits: Paid time off: 6 holidays, 80 hours vacation, & 30 hours sick per year. 401k with employer matching & life insurance after time worked requirements are met. Monthly production bonus. Two $.50 cent/hour raises when CAOHC competent and Audiology assistant competent. Hearing Care discounts.

We are looking for someone who will love and serve our patients and whom our patients will love as well. Our team loves working here because our office has a productive, warm, and inviting spirit and we are passionate about what we do. We are praying to find someone to join our team who will enhance the spirit of our office and our mission of bettering relationships through better hearing.

Because of the education investment we are making, we require a two-year commitment of employment. This is essentially an apprenticeship.

This is a physically active job. The audiologist assistant spends about 60% of the day standing and/or walking.

We want you to enjoy working with us. Please watch our "Trolls" video at https://youtu.be/IH2p8PBjYTs?si=Zb2nGEPLVvcjfyeg to see if you would be comfortable with some of our office activities.

2 steps to apply. First, submit a resume on really. Second, submit a video or link to a video answering the questions listed below to hiring.BHA@gmail.com. The video questionnaire must be completed before we can consider your resume. To allow us to provide our patients with 100% of our attention during the day, please do not call the office for questions about career opportunities.

VIDEO INTERVIEW QUESTIONS:

1. Why are you applying?

2. What is your greatest accomplishment so far?

3. How do you feel about the 2-year commitment?

4. What does success look like for you?

5. Where do you see yourself in the next 3-5 years both personally and professionally. Please only share what you are comfortable with.

6. Have you ever been convicted of a crime? (Minor traffic violations do not count.)

7. Our dress code is business casual with no facial tattoos or piercings and hair color on the natural spectrum. Can you follow this?

8. What gives you a sense of purpose?

9. Why should we hire you?

MORE INFO ABOUT THE JOB:

We are a good fit if you:

*Will help our doctors succeed, despite themselves.

*Give such an amazing experience to patients that they not only tell their friends but are willing to spend thousands of dollars to communicate with their loved ones, significantly reduce their risk of cognitive decline, reduce falls and additional hearing loss and treat their tinnitus.

*Share your opinions and insights during office meetings.

*Strive for improvement through trainings, role play, ongoing education, and goal setting.

*Enjoy dad jokes and an Aud sense of humor.

*Help a technologically challenged person reset their Apple ID, move an app to their home screen or pair a device to their Bluetooth.

We are not a good fit if:

*If you haven't held down at least one job for 2 years straight or can't show up on time.

*If you do not like elderly people or young children.

*If you don’t like answering the phone with a smile and dealing with sometimes confused patients.

*If your voice is so soft friends and family struggle to hear you, let alone someone with hearing loss.

*If you are not willing to ask for help to learn and always improve.

***We are very protective of our culture, so if you are looking for a quick hire where we won’t contact your references, then we are not a good fit.

Do you have?

Excellent customer service skills and a warm personality? 5-Star customer service?

Strong organizational skills. Can you prioritize tasks?

Good computer skills—willing to be trained on our software(CounselEar) and multiple brands of hearing aid apps and multiple phone brands.

Ability to enjoy an “Aud” sense of humor and have fun while working hard?

The audiology assistant’s duties include:

Preparing the patient for the visit and supporting the audiologist.

Maintaining hearing aid stock.

Cleaning and repairing hearing aids /serving walk-ins/scheduling follow-up appointments,

Teaching patients hearing aid use and hearing aid apps/technologies.

Training --- (all tuition/traveling for class expenses will be paid for by the employer).

Audiology Assistant Competency--normally completed within 6-9 months of hire date. Assistant will be independent in prepping patient for appointment and assisting provider as needed. When deemed competent, $.50/hour raise

In addition to the in-office training:

CAOCH certification and competency-- For more information see https://www.caohc.org/ the class is typically completed within 4-6 months of hire date, (scheduling will be adapted as needed due to class availability.) After passing the class, the employee will then competently complete 30 in-office CAOCH tests. After accomplishing this-- $.50/hour raise

Job Type: Full-time, Mon-Friday

Job Type: Full-time

Pay: $16.50 - $19.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Life insurance
• Paid time off
• Paid training

Schedule:

• Monday to Friday
• No weekends

Application Question(s):

• Are you able to commit to the 2 year minimum?

Education:

• High school or equivalent (Required)

Language:

• English (Required)

Work Location: In person

Salary : $17 - $20