Clinical Intake Specialist

OVERVIEW

Better Together works to end the root causes of poverty, dependency, divorce and child abuse by leveraging the power of the local church to provide struggling families with supportive relationships and meaningful work. Once properly supported, families can achieve independence, stay together and thrive.

Better Together is seeking a Clinical Specialist to serve as a resource and support for parents contending with substance abuse, mental illness, and behavioral health needs. This position is responsible for partnering with the parent, Centralized Intake Team, and Family Support Managers to gather critical information, assess needs, and connect to appropriate services to support the parent in accessing and receiving help. The Clinical Specialist ensures that clients are welcomed with compassion, engaged meaningfully, and that parents have access to the right services at the right time.

The ideal candidate should have demonstrated leadership, communication and organization skills. He or she should be a self-starter who thrives when challenged and is comfortable working remotely and finding creative solutions.

CULTURE AND FIT

The people who consistently succeed at Better Together are those whose actions and behavior reflect our five core values. If you adhere to these values and answer “yes” to each of these questions, you may be a fit.

• Owner's Mindset: You are invested in the outcomes of our mission.
• Are you a self-starter who is able to take initiative in order to complete a task?
• Do you often seek opportunities for professional growth?
• Choosing Gratitude: There are many things in life that can make us upset. Every day we have a choice to either be negative or give thanks.
• Do you often go out of your way to help others?
• Have you written a thank-you card in the last 30 days?
• Are you a positive person who is more focused on opportunities instead of obstacles?
• Love Others: We aim to love others like Christ loves us. Our hope is that our lives would be filled and overflowing with love, so that we can make a difference in this world.
• Do people often say you are a good listener?
• Do you make decisions based on what’s best for others over yourself?
• Do you often find yourself looking for ways to make others feel empowered, important and appreciated?
• Partnership-Oriented: Internal and external relationships are not transactional. That starts with our team members and the perspective that we need the rest of the team to succeed in order to win personally.
• Are you comfortable creating your own structure for work, such as setting work hours, your own priorities, and creating clarity and a work plan from a broad goal?
• Do you tend to be the one who initiates conversations with colleagues, rather than waiting for them to come to you?
• The Sky is the Limit: We have a big vision at Better Together. No one on our team is counting hours or widgets. We are here to get results, and sometimes that will require going the extra mile or doing a job that isn’t technically ours.
• Do you often set yourself audacious goals?
• Do you wholeheartedly agree with our principles, which include that people’s lives are made better through work and that we can and will end the foster care crisis?

The vast majority of those who don’t get hired (or don’t last) at Better Together lack a fit with these values. Be prepared to have very candid conversations about them in our interview process.

ROLES AND RESPONSIBILITIES

The Clinical Specialist will have four primary roles, broken down into key responsibilities. They are:

Behavioral Health Assessments

• Be available Monday-Friday from 9-5pm to assist Centralized Intake team and regional team members in assessing family needs related to behavioral health.
• Conducts behavioral health assessments for strategic and regional intakes.

Centralized Intake & Regional Team Support

• Provide consultation for the Centralized Intake and regional team members for cases with mental health, addiction, and past or current behavioral health diagnoses.
• Provides insights and support in building out trainings and tools to support regional teams and volunteers in regards to mental health.
• Assist Centralized Intake Team with assessments and intakes as needed.

Partner with Providers on Referrals and Access to Services

• Coordinate and build relationships with mental and behavioral health providers to ensure timely access to appropriate services.
• Make referrals for parents to services and work with parents, providers, and regional teams to remove barriers to accessing services.
• Follow up with the regional team and parents to ensure follow through and appropriate engagement with services.

Documentation, Information Collection & Reporting

• Gather, analyze, and organize data on assessment activity
• Evaluate and offer insights to help Better Together advance program success

REQUIREMENTS

• currently residing in the state of Florida
• bilingual (Spanish)
• Minimum of 4 years’ experience preferred in social work, human services, substance misuse treatment, child welfare, or related field.
• Master’s in social work.
• Clinical licensure (i.e. LCSW, LMHC) or licensure in process as clinical intern.
• Technological requirements: Salesforce and Basecamp (preferred, not required).
• Match Better Together’s core values (described above).
• Must participate in a monthly on-call schedule to respond to community needs after hours, supported by local leadership.
• Must maintain regular communication with the team to coordinate efforts and provide updates.
• Ensure accessibility during work hours, including on-call shifts, with a reliable phone.

TIMING, LOCATION AND COMPENSATION

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Psychiatry
• Public Health

Schedule:

• Monday to Friday
• On call

Application Question(s):

• Do you have a Masters in Social Work?
• Do you have a clinical licensure (i.e. LCSW, LMHC) or licensure in process as clinical intern?

Language:

• Spanish (Required)

Work Location: Remote

Salary : $60,000 - $75,000