What are the responsibilities and job description for the People Insights Consultant position at BetterUp?
Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.
We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.
Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.
This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.
Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.
If that sounds exciting—and the job description below feels like a fit—we really should start talking.
We are looking for a People Insights Consultant to join our People Insights Team as part of the broader Customer Success, and Transformation team. On the People Insights, Success, and Transformation team we engage our partners through impactful storytelling and thought leadership. We unlock the power of a thriving workforce, starting with today’s most pressing people needs and preparing for tomorrow’s challenges.
As a People Insights Consultant, you will engage with senior executives to bring their vision of change and transformation to life with the BetterUp Solution Suite. A key component of this role is building rapport with partners (internal and external), advising them on how to apply best-practice behavioral science solutions to organizational challenges, using your consulting skills to present BetterUp solutions that address the prospect’s greatest business challenges, and leveraging customer data to generate meaningful insights and demonstrate the impact of BetterUp solutions on business outcomes via compelling analytical storytelling.
What you’ll do:
- On the foundation of your human capital knowledge and expertise, you will develop a deep knowledge of our solutions to present to current and prospective customers how BetterUp can help their organizations achieve their business objectives, reach peak performance, and create an environment where all employees can thrive.
- You will partner with your account team to bring to life the impact that BetterUp is having in our partner organizations by connecting qualitative and quantitative data to tell powerful and compelling stories of impact. You will lead insight-driven conversations and inform overall strategy to continually add value to our partners. You will have the opportunity to shape the product and direction of BetterUp by communicating important feedback to our Product team based on your conversations with customers.
- You will also be able to create and share thought leadership by generating customer-facing marketing and/or sales assets and through speaking engagements at industry events that bring to life the science and practice of BetterUp’s solutions.
- Other key role responsibilities:
- Manage multiple projects and stakeholders concurrently.
- Effectively explain complex scientific concepts to any audience in the form of clear, polished presentations and/or responses to questions and challenges.
- Synthesize quantitative and qualitative data to create engaging insights and recommendations for prospects and clients.
- Agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization and quickly shifting priorities.
If you have some or all of the following, please apply:
- M.A. with a minimum of 5 years of consulting and/or business experience, ideally within an HR department or equivalent or minimum of 2 years of consulting and/or business experience experience with a PhD in behavioral science or a related field (e.g., business, organizational leadership)
- Domain expertise in behavioral science AND HR and/or L&D, such as: diversity and inclusion, employee engagement surveys and strategy, performance management design, succession planning, M&A integration, org effectiveness COE
- Comfort working with quantitative and qualitative data (basic statistics, examining patterns, developing recommendations based on data); willingness to develop a deeper level of expertise necessary to tell powerful stories through data.
- Facilitation and presentation skills, experience presenting to large audiences and executives.
- Amazing storytelling capabilities, along with strong verbal and written communication.
- Challenger mindset to influence executives to think differently about people development.
- Highly collaborative to foster cross-team learning and drive team results.
- Willingness to travel 30% time.
Benefits:
At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
- Access to BetterUp coaching; one for you and one for a friend or family member
- A competitive compensation plan with opportunity for advancement
- Full coverage for medical, dental and vision insurance
- Employer Paid Life, AD&D, STD and LTD insurance
- Flexible paid time off
- Per year:
- 13 paid holidays
- 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
- Holiday charitable contribution of your choice on behalf of BetterUp
- 401(k) self contribution
BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
At BetterUp, we value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to support@betterup.co
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