What are the responsibilities and job description for the Administrative Coordinator position at BEUMER Group?
Company Description
BEUMER has operated in the North American market for more than 40 years and has completed over 160 airport baggage handling projects; with fully integrated design and manufacturing systems in the United States. We are a family owned intra-logistics leader where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
Responsibilities
- Maintain excellent customer relationships by communicating with the customer concerning their inquiries in a timely manner, with accuracy and professionalism
- Work with sister companies and internal technical personnel to define solutions; generate estimates and proposals for submittal and discussion with customers
- Continually follow up with customers and technical groups informing them of status of proposals and to clarify additional details that may be required
- Assist in setting up new projects in terms of invoicing, purchase order generation and scheduling the resources that will be required for the support projects
- Generate & process service support orders, proposals, and estimates while remaining flexible to shifting priorities
- Generate and manage purchase orders to vendors; coordination of invoices
- Review estimated versus actual for projects, including reviewing and reconciling time sheets and expense reports for field technicians
- Assist with project management activities directly related to Customer Support projects
- Assist in the proposal generation of system enhancements and modifications
- May be assigned to special projects or required to perform other duties as required
Qualifications
Requirements/Skills and Abilities
- Five (5) years of technical Customer support and Administrative experience
- Excellent time management /organizational skills
- High degree of accuracy, attention to details
- Excellent verbal and written communication
- Technical aptitude; familiarity and experience with industrial equipment
- Previous project coordination experience a plus
- Advanced computer skills; including proficiency in the most recent versions of Microsoft Word, Excel, Teams and Outlook
- ERP experience is a plus
- Periodically required to work extended hours, as needed
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees. And by the way, no waiting period, they start when you do:
- Medical and Dental Insurance
- Registered Retirement Savings Plan (RRSP) with a generous match because we care about your future
- Life Insurance is provided free for all employees
- Generous amount of paid time off
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
