What are the responsibilities and job description for the Field Engineer, Customer Support position at BEUMER Group?
Company Description
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
General Responsibility
Commission, modify, troubleshoot, and support related equipment at customers’ location or where needed, while ensuring that the highest quality of work is provided.
Must be able and willing to travel up to 80% of the time.
Primary Responsibilities
- Commissioning of automated controls for supplied or modified equipment in a timely and professional manner
- Design and execute on site acceptance test procedures with Project Manager and customer
- Create and or review technical documentation for accuracy with Project Manager
- Provide technical interface between customer and Project Manager in a professional manner
- Remote technical support of customers as assigned in a timely and professional manner
- Interpret circuit diagrams and layout drawings for installation and/or troubleshooting purposes
- Write and troubleshoot Ladder and STL PLC programs
- Interface with BEUMER IT team during commissioning and troubleshooting in a professional manner
- Develop and maintain an effective professional relationship with customers and/or project personnel
- Communicate commissioning/troubleshooting activities in a daily, weekly, or as requested format to the appropriate personnel in a timely and professional manner
- Perform other related duties as assigned
Qualifications
Skills Required
- 5-7 years of Electro/Mechanical experience
- Ability to interpret circuit diagrams
- Ability to troubleshoot Electro-Mechanical Systems
- Siemens S7 Ladder and STL programs
- Allen Bradley, all lines
- Electro/mechanical skills Planning Leadership
- Basic data base functionality
- Remote software handling
- Professionalism, excellent time management skills & detail oriented
- Excellent Verbal & Written Communication Skills
Education/Training Required
- High School Diploma or Equivalent
Certifications/Licenses
- Valid Driver’s License - Must meet insurance underwriting requirements
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees. And by the way, no waiting period, they start when you do:
- We pay 100% of medical & dental premiums for you AND your eligible dependents
- 401k Retirement Plan with a generous match, because we care about your future
- Life Insurance is provided free for all employees
- Generous amount of paid time off
- Long-term disability (yes, we cover that too!)
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under the law.
All your information will be kept confidential according to EEO guidelines.
