What are the responsibilities and job description for the Membership Executive position at Beverly Hills Chamber of Commerce?
ROLE :
The Membership Executive is responsible for member engagement and retention for the Beverly Hills Chamber of Commerce, a non-profit 501c6 organization with hundreds of members. The Membership Executive reports to and works in partnership with the Director of Sales. He / she will also provide staff support to all volunteer committees that are responsible for the success of Chamber membership and will provide assistance to other Chamber departments as necessary.
RESPONSIBLITIES :
- Responsible for implementing and executing strategic retention efforts for all members and sponsors including phone calls, email outreach, and in-person / virtual meetings and events
- Assist members in navigating their Chamber membership with clear communication and timely follow up
- Seek opportunities to provide additional value to our members and propose sponsorships and membership upgrades
- Expected to attend events and programs and interact with members in support of retention efforts
- Track retention and sales outreach in the membership database with a high degree of accuracy and produce reports as directed
- Assist the Sales department in administrative functions including, but not limited to billing, payment posting, mass communications, targeted outreach, tracking member and prospect information
- Support the Sales department in outreach to members and sponsors for events, programs, and sponsorship opportunities
OTHER DUTIES AND SKILLS
EDUCATION AND EXPERIENCE REQUIRED
STATUS AND SALARY
This is a full-time position (40 hours per week). Evening and weekend work may be required. Salary range : $50K-$55K based on experience plus commission. Excellent benefits including healthcare, dental, 401K.
This description is intended to provide an overview of the responsibilities and duties of the position. It is not all-inclusive. The incumbent may be required to perform job-related responsibilities and tasks other than those stated in this position description commensurate with the needs of the organization. Responsibilities may change over time. This position description is provided for information purposes only and does not form the basis of a contract.
Salary : $50,000 - $55,000
