What are the responsibilities and job description for the Patient Care Coordinator & Sales for Plastic Surgery position at Beverly Hills Physicians?
Company Description
Beverly Hills Physicians (BHP), established in 1998 provides comprehensive beauty and wellness solutions, specializing in Aesthetic Plastic Surgery.
Role Description
This is a full-time on-site role for a Patient Care Coordinator & Sales at Beverly Hills Physicians in our Encino location. The role involves pre-sales, outbound calls to leads generated by our marketing staff.
sale of the procedure, and seeing the client/ patient through the completion of sales process. Daily tasks such as appointment scheduling, phone etiquette, care coordination after patient's consultation with plastic surgeon, providing quote for the procedure, make follow up phone call, and utilizing medical terminology to provide top-level patient care. Common procedures include breast augmentation surgery, liposuction, abdominoplasty/ tummy tuck, fat transfer/ BBL, mommy makeover, facelift, rhinoplasty, Botox, fillers such as Restylane and Juvederm, Renuvion laser and more.
Qualifications
- Appointment Scheduling and Phone Etiquette skills
- Experience in Care Coordination and Medical Terminology, particularly plastic surgery terminology
- Technology skills such as computer and email skills
- Patient Care expertise
- Strong interpersonal and communication skills
- Attention to detail and organizational abilities
- Experience in a healthcare or aesthetics environment is a plus
- Bilingual Spanish is a plus
- $20 per hour plus 3% commission
Salary : $20