Job Description

We're looking for creative and dynamic individuals with integrity and a strong work ethic to join our team at a world-renowned chocolate company.

Responsibilities

• Perform all store opening and closing duties efficiently and consistently.
• Establish a superior level of customer rapport by building relationships, tailoring experiences to individual customer needs, and providing excellent customer service.
• Facilitate the checkout process using Square POS.
• Execute café bar operations efficiently.
• Receive shipments, including unloading medium-heavy boxes into stores.
• Sales Floor and Store Maintenance:
• Daily restocking and merchandise rotating.
• Uphold high visual merchandising standards.
• Ensure products, fixtures, and stock areas are clean, fresh, and visually appealing.
• Acquire and maintain a high level of product knowledge through training and research.
• Keep regular clientele informed of current and future merchandise offerings and special events.
• Monitor online store, fill online orders accurately and efficiently.

Qualifications

• 1-2 years of experience in a fast-paced, dynamic mixed retail environment.
• Experience with electronic POS (Square) and understanding of inventory management systems.
• Excellent communication skills, strong attention to detail, and big picture thinking.
• Proficiency with cloud-based POS/inventory management systems and Excel is a plus.
• Availability on weekends and holidays.
• Familiarity with espresso machines and cafe items is a bonus.

Our Ideal Candidate

• Is creative, conscientious, dependable, motivated, and takes pride in their work.
• Displays a strong work ethic, positive attitude, and integrity.
• Thinks strategically with the ability to multitask.
• Has a strong attention to detail balanced with big picture thinking.
• Receives and delivers feedback constructively.
• Has excellent organization and communication skills.
• Demonstrates good judgment, common sense, and knows how to troubleshoot.
• Is excited to learn and be part of a creative team and work with diverse levels of personnel in a fast-paced, multi-functional environment.
• Understands and upholds our brand integrity and identity in and out of the workplace.

Benefits

Tips, employee discount, parking stipend, encouraged sampling of our high-end Swiss chocolate, complimentary coffee drinks.

Work Environment & Physical Demands

This position requires standing, walking, bending, kneeling, and many tasks requiring dexterity. The employee must frequently lift and/or move items that weigh up to 40 pounds.

Expected Hours of Work & Responsibilities

This position is for 18-24 hours weekly (3-4 shifts of 6 hours each). Days and hours of work vary by weekly schedule. Weekend and holiday work will be required as business needs demand.