What are the responsibilities and job description for the Deployment Technician position at Beyond Backup?
Company Description
Beyond Backup is a small IT services business that specializes in using Microsoft products to provide solutions to our customers digital deployment needs. We are concentrated on helping organizations with all aspects of Microsoft products such as Surface laptops, SCCM, Intune, MECM CB, WSUS, MDT, Windows Server, Windows 11, and even Windows 365.
Role Description
This is a full-time, on-site role for a Deployment Technician located in Grand Rapids, MI. The Deployment Technician will be responsible for deploying, imaging, and configuring desktop computers, troubleshooting technical issues, providing technical support, performing software installations, and imaging computers as needed. The technician will also ensure all systems are functioning properly and efficiently for the end-users.
Qualifications
- Strong skills in Desktop Computers, Software Installation, and Computer Repair
- Proficiency in Troubleshooting and providing Technical Support
- Excellent problem-solving and critical thinking abilities
- Strong communication skills and ability to work effectively in a team
- Experience with hardware and software configurations
- Relevant certifications such as CompTIA A or equivalent preferred
- High school diploma or equivalent; associate's degree in computer science or related field is a plus