Scheduling Coordinator

Overview
About us

Beyond Brighter. Minds is a startup company that provides in-home ABA services to individuals diagnosed with developmental delays including Autism Spectrum Disorder among others. We support learners of all ages.

I started my own practice to make a difference in the community as well as the job force. I have worked at several ABA agencies of varying sizes. While there are no perfect agencies out there, I know that in this field the feeling of unsupported, burn out, and no work life balance is very real. But here at Beyond Brighter Minds, I strive to change all that and provide you more than a job. Your job satisfaction, motivation and overall happiness matter to me. I want my employees to enjoy their work, love to come to work, and most importantly feel appreciated and valued. I am seeking an enthusiastic individual who is a team player and motivated to learn.

Qualifications

• A proactive approach to problem-solving with strong decision-making skills
• Ability to organize a daily workload by priorities
• Advanced computer skills including, but not limited to, MS Office Suite, Google Spreadsheets, zoom and other virtual meeting platforms, social recruiting, and more
• BILINGUAL ENGLISH/SPANISH PREFERRED
• Minimum 3-years of office experience
• Excellent organizational and time management skills, must prioritize tasks, and meet multiple deadlines
• Strong interpersonal, and customer service skills
• Competent in handling confidential information
• Ability to work independently
• Ability to work in a fast-paced office environment
• Strong ability to multi-task and problem-solve
• Expertise in the use of computers & Microsoft Office
• Excellent organization & communication skills, and attention to detail
• Positive, friendly attitude
• Documented experience as an administrator
• Be familiar with the greater Los Angeles, Long Beach, and surrounding areas
• Computer savvy
• Strong aptitude for learning new web-based systems
• Well organized and punctual, able to maintain multiple projects simultaneously, strategically prioritize own work
• Excellent Customer service
• Excellent verbal and written communication skills
• Self-management
• Proactive with a strong work ethic
• Spanish (Preferred)

Responsibilities

• The scheduler/office assistant is responsible for assisting the clinical directors and admin team in organizing and setting up ABA therapy sessions, and aiding in smooth daily operations of the office
• Using scheduling software to maintain client and employee schedules
• Identifies staffing requirements and aids in behavior therapist recruiting
• Assigns behavior therapists to client assignments based on availability, location, and compatibility
• Ensures that employee scheduling complies with both company policies and federal and state regulations
• Monitors the fulfillment of contracts for each client based on authorized services
• Tracks and reschedules session cancellations, absences, make-ups, and sick days
• Assist and support all administrative responsibilities to ensure smooth operations
• Provides excellent customer service and resolutions
• Answer and make phone calls to clients, vendors and staff
• Highly responsive to communications
• Able to review and reply to all incoming communications quickly
• Urgent in nature in response to work requests
• Must be able to meet deadlines in a fast-paced quickly changing environment
• Creation and editing of operational documents and emails
• Be available and ready for unexpected daily needs of the office and employees
• Enhancing client authorizations by scheduling our team members efficiently
• Communicate with health care providers
• Scheduling Social Skills Groups
• Scheduling and coordinating Supervisor schedules
• Communicate with families, team members and providers
• Interface with clients, staff and related parties
• Performs other duties and responsibilities as assigned
• Reports to clinical directors

DESIRED TRAITS:

• Thoroughness
• Detail-orientated
• Accountability
• Collaboration Skills/Ability to work well with others
• Communication proficiency (co-workers, parent, patients)
• Adaptability
• Initiative, self-starter, driven, proactive
• Critical thinker
• Reliability
• Computer basics (email, google drive, spreadsheets)
• Self-driven and being able to self manage.

BENEFITS OFFERED:

• Growth opportunities
• Relaxed atmosphere
• Casual work attire
• On-the-job training
• Open door policy
• Safe work environment
• Flexible schedule that could be mornings or afternoons, 3 to 4 hours at a time.
• Competitive Salary w/ Biweekly Pay (based on experience)
• Monday-Friday, weekends are optional
• Sick days after 90-day probationary period and minimum of 30 days of work
• Opportunity for advancement
• Ongoing training and development
• Ongoing case supervision and support
• Comprehensive paid training
• Paid admin time
• Mileage reimbursement
• Free RBT competency assessment
• Supportive and positive work environment
• Work life balance

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Free parking
• Health insurance
• Life insurance
• On-the-job training
• Paid sick time
• Paid training
• Vision insurance

Medical Specialty:

• Home Health

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Ability to Relocate:

• Canoga Park, CA 91303: Relocate before starting work (Required)

Work Location: Hybrid remote in Canoga Park, CA 91303

Salary : $20 - $24