What are the responsibilities and job description for the Pre-Owned Service Manager position at Beyond Cars Atlanta?
Job Overview
We are seeking a dedicated and experienced Service Manager to oversee our automotive service department. The ideal candidate will possess strong mechanical knowledge and a background in automotive repair, ensuring that our team delivers exceptional service to our customers. This role involves managing service technicians, maintaining high standards of quality, and driving customer satisfaction through effective leadership and communication.
Responsibilities
- Lead and manage the daily operations of the service department, ensuring efficiency and productivity.
- Guide the service technicians to ensure the daily services are completed.
- Oversee the repair process for various vehicles, including diesel engine repair, brake repair, and shocks/struts replacement etc.
- Conduct auto estimating to provide accurate quotes for services needed.
- Maintain a safe and organized work environment while adhering to dealership standards.
- Foster strong relationships with customers, addressing their concerns and ensuring satisfaction with services rendered.
- Monitor inventory levels of parts and supplies necessary for repairs.
Qualifications
- Proven experience as a Service Manager or similar role within an automotive dealership setting.
- Strong mechanical knowledge with hands-on experience as a service technician or mechanic.
- Proficiency in automotive repair techniques, including diesel engine repair and brake systems.
- Familiarity with auto estimating processes and upselling techniques.
- Excellent leadership skills with the ability to motivate and develop team members.
- Strong communication skills to effectively interact with customers and staff.
- Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
Join our team as a Service Manager where you can make a significant impact on our operations while ensuring customer satisfaction through quality service!
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
Work Days:
- Every weekend
- Monday to Friday
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Grayson, GA 30017 (Required)
Work Location: In person
Salary : $17