What are the responsibilities and job description for the Front Office Assistant position at Beyond Limits Pediatric Therapy Center, LLC?
Join Our Team as a Front/Back Office Assistant!
Location: Beyond Limits Pediatric Therapy Center
Position Type: Part-Time
At Beyond Limits Pediatric Therapy Center, we are committed to providing exceptional care to children and their families. We’re looking for a motivated and friendly Front Office Assistant to join our growing team in Acworth, GA. This is a part-time position, and we are seeking a self-driven, detail-oriented individual with a passion for helping others and a strong work ethic.
Why Join Us?
We believe that our team members are our greatest asset, and we’re looking for someone who shares our commitment to creating a positive and welcoming environment. At Beyond Limits, you’ll be part of a dynamic team that works together to make a difference in the lives of our patients and their families. If you're someone who thrives in a fast-paced, high-energy setting and enjoys working with others, we want to hear from you!
What’s in It for You?
- Collaborative Work Environment: You’ll be part of a team of passionate professionals who support one another and work together to ensure the best possible outcomes for our patients.
- Growth Opportunities: We value the development of our team and offer opportunities for continued learning and professional growth.
- Flexible Hours: Enjoy a part-time schedule with hours Monday through Thursday (2:00 pm - 6:00 pm) and Fridays (8:00 am - 4:30 pm). Additional hours may be necessary to cover time off requests or vacations.
- Friendly and Supportive Culture: We work hard but have fun doing it. We pride ourselves on our positive, upbeat, and friendly work environment.
What We’re Looking For
Our ideal Front Office Assistant is:
- Friendly and Welcoming: You’ll be the first point of contact for our patients and families, so a smile and warm attitude are key to creating a positive experience.
- Detail-Oriented & Organized: You’ll be responsible for managing a variety of tasks with accuracy and efficiency, from answering phones to managing paperwork.
- Multitasker: You’ll need to juggle multiple responsibilities while maintaining a calm and professional demeanor.
- Dependable: We rely on you to show up on time, ready to work, and assist with whatever is needed on any given day.
- Team Player: We’re looking for someone who works well with others and can jump in to help when needed.
- Self-Starter: You must be proactive, take initiative, and be able to handle tasks independently.
Key Responsibilities Include:
- Answering multiline phones and directing calls appropriately
- Greeting and checking in patients
- Collecting co-payments and verifying insurance
- Understanding of insurance and how deductibles, co-pays and co-insurance apply
- Responding to clinic text messages and emails
- Filing, sending faxes, and maintaining spreadsheets
- Assisting the director and team with various administrative tasks
- Communicating with families and staff to ensure a smooth clinic experience
- Other duties as assigned by the team
Qualifications
- Experience in a front office or administrative role is preferred
- Excellent communication and customer service skills
- Proficiency with office software and phone systems
- Ability to multitask and stay organized in a fast-paced environment
- Positive attitude and friendly demeanor
- Dependable and reliable
- Knowledge of insurance is a major plus
Ready to Join Our Team?
If you're a friendly, motivated individual who is ready to contribute to a growing team, we would love to hear from you!
How to Apply:
Please send your resume to kimberly@blptc.org. No phone calls, please.
