What are the responsibilities and job description for the Level 2 PC Support, ethernet wiring tech position at Beyond Networks, Inc.?
We are an established IT company in New Orleans with clients in the Greater Metro Area. This position requires excellent technical and people skills. Requires collaboration with other techs and vendors to solve issues for clients.
Responsibilities
- provide remote and on-site computer support for clients
- computer setup, configuration, trouble-shooting and upgrades
- assist clients with software issues
- create email accounts in Google Workspace, Office 365
- trouble-shoot router, wifi, network issues
- install, test ethernet wiring, troubleshooting with tools
- monitoring client networks and proactively solving problems.
Qualifications
- MINIMUM 5 yrs experience in Corporate IT environment
- MINIMUN 5 yrs experience with ethernet wiring - install, trouble-shoot
- MINIMUM 5 yrs experience with router, switch, wifi installation and configuration
- MINIMUM 5 yrs support of MS Windows 10, 11
- Experience in Microsoft Active Directory environments
- CompTIA A , Network certifications desired
- Experience with Mac OS
- Great communications skills
Salary : $50,000 - $70,000