What are the responsibilities and job description for the ServiceNow Software Engineer position at Beyond20?
Beyond20 is looking for individuals with junior level ServiceNow Developer experience to support customer environment operations. The ServiceNow Junior Developer is a technical resource that possesses ServiceNow administration capability and can design, build, and customize ServiceNow applications and services. The ServiceNow Application Developer has a software development background in addition to ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow.
Responsibilities:
- Assists with the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment
- Assists with the design, prototype, implement, test, and deploy business rules and technical solutions
- Develops custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies
- Documents, maintains and updates policies, procedures, and controls for the platform operation and software development life cycle while promoting agile development.
- Assists ServiceNow System Administrators with incident resolution, as needed
- Designs and develops new ServiceNow applications and services
- Assists ServiceNow Business Analyst in estimating release level of effort
Qualifications:
- Must have active Secret clearance and be able to obtain a TS/SCI Clearance; Must be able to obtain DHS program suitability prior to starting employment
- Must be a U.S. Citizen
- Knowledge of the principles, methods, and techniques used in ServiceNow development
- Enterprise and/or IT Service Management
- ServiceNow System Administration
- Experience with gathering requirements, database design schemas, and data modeling
- Minimum 2 Years' experience with ServiceNow development
- Minimum 2 Years' experience of developing a custom service portal
- Minimum 2 Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
- Experience with process and solution integration, workflow design/configuration, and reporting
- Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)
- Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues
Desired Skills:
- Experience supporting Intelligence, DoD, or DHS Customers
- Experience with process development and deployment Web Service Integration (API Web Services) experience
- Single Sign-on configuration and administration
- SQL Experience Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC
Required Education:
BS degree in any of the following: Computer Science, Computer Engineering, Computer Information Systems, or Computer Systems Engineering or equivalent years of experience
Desired Certifications:
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- ServiceNow Implementation Specialist
- Certified ITIL Foundation 4
- Certified or willing to complete one year from hire DODI 8570.1-M Compliance at IAT Level I
