What are the responsibilities and job description for the Instructor position at BeyondTrust?
BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio.
Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.
The Role
Works to transform BeyondTrust customers into product experts and advocates. Develops and delivers engaging technical training to audiences of varying computer skills and education levels. The instructor works to understand and meet students’ needs, participates in the ongoing development of the overall training process, and collaborates with the BeyondTrust University team to continuously improve training, both on the delivery and development sides. With each BeyondTrust major release, the instructor integrates new and exciting features and use cases into their training sessions.
What You’ll Do
- Assess individual/group training needs for each course.
- In-depth knowledge of the BeyondTrust software product lines.
- Participate in the development and ongoing maintenance of BeyondTrust University training materials.
- Make use of new learning technologies such as distance learning tools.
- Keep personal IT skills and knowledge up to date.
- Responsible for training customers on BeyondTrust software and ensuring full knowledge transfer.
- Proven customer-facing communication and ability to properly set and manage customer expectations.
- Organizes, plans, and delivers courses.
What You’ll Bring
- Bachelor’s degree with 1-2 years experience or at least 5 years related professional experience.
- Experience delivering software training both on-site and virtually.
- IT technical foundations are a must.
- Comfortable and familiar with working with Fortune 500 companies, government, and educational institutions.
- Excellent communication, interpersonal, and presentation skills.
- Personable yet knowledgeable training demeanor.
- Ability to translate technical concepts into customer use cases.
- Proficient in Project Management and Communication with stakeholders.
- Be able to create content and write technical documents.
Nice To Have
- Strong desire to learn new skills and technologies.
- Cyber Security and/or networking background
- Working knowledge of Microsoft Windows environments
Who You Are
- Strong motivation and team orientation.
- Strong network technology overview and aptitude.
- Excellent time management and follow-up skills.
- Professional demeanor at all times.
- Support and adhere to the company's core values.
Better Together
Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.
We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.
About Us
BeyondTrust is the worldwide leader in intelligent identity and access security, enabling organizations to protect identities, stop threats, and deliver dynamic access. We are leading the charge in innovating identity-first security and are trusted by 20,000 customers, including 75 of the Fortune 100, plus a global ecosystem of partners.
Learn more at www.beyondtrust.com.
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