What are the responsibilities and job description for the QA Engineer position at BeyondTrust?
BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio.
Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.
The Role
Work in an Agile Development Team, with responsibility for assuring the quality of software prior to external release. QA Engineers collaborate with the Agile team in the development and maintenance of test charters, test cases, test plans and other test materials and in the execution of test plans and reporting of test results for specific product releases. You will work on QA activities of moderate scope by yourself with little or no guidance from a more senior QA Engineer. You will be expected to investigate and resolve software issues and take ownership of more complex areas that less experienced members of the team may not be able to take on.
Whilst QA Engineers will develop expertise in one or more modules owned by their assigned team, over time it is expected that expertise in multiple modules and products will be developed to support flexibility within the team and provide broader product knowledge.
What You’ll Do
Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.
We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.
About Us
BeyondTrust is the worldwide leader in intelligent identity and access security, enabling organizations to protect identities, stop threats, and deliver dynamic access. We are leading the charge in innovating identity-first security and are trusted by 20,000 customers, including 75 of the Fortune 100, plus a global ecosystem of partners.
Learn more at www.beyondtrust.com.
Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.
The Role
Work in an Agile Development Team, with responsibility for assuring the quality of software prior to external release. QA Engineers collaborate with the Agile team in the development and maintenance of test charters, test cases, test plans and other test materials and in the execution of test plans and reporting of test results for specific product releases. You will work on QA activities of moderate scope by yourself with little or no guidance from a more senior QA Engineer. You will be expected to investigate and resolve software issues and take ownership of more complex areas that less experienced members of the team may not be able to take on.
Whilst QA Engineers will develop expertise in one or more modules owned by their assigned team, over time it is expected that expertise in multiple modules and products will be developed to support flexibility within the team and provide broader product knowledge.
What You’ll Do
- Collaboration with members of your Agile team to ensure software delivered by each sprint and each integration test meets both functional and non-functional requirements;
- Collaboration with members of your Agile team in the creation and execution of test charters, test scripts, recording outcome of tests, reporting defects and identifying opportunities for product improvement;
- In collaboration with the Agile team, definition and execution of increasingly complex workflow and scenario testing;
- Execution of exploratory testing as required to meet the test plan;
- Creation and maintenance of suitable test environments for all software testing to take place. This includes the set-up of the software being tested and populating or configuring test data. This may extend to testing of interaction with devices e.g. testing of interfaces and integration with other modules, products or interface test harnesses;
- Perform static testing and impact assessment of development documentation;
- Collaboration with members of your Agile team to ensure all user stories have enough acceptance criteria defined, from which test cases will be derived;
- Assist with the population and maintenance of automated testing under the direction of the test automation specialists;
- Analysis of customer support issues escalated to engineering;
- Achieve agreed productivity targets in order to ensure tasks are delivered to schedule, reporting as early as possible to team or manager where delivery milestones cannot be met;
- Work with the Agile team to achieve excellent levels of product quality prior to external release;
- Work with the Agile team to produce any required documentation and training materials for the product(s) within your areas of responsibility;
- Any other activities in support of the business which can be reasonably expected to fall within the capabilities of the employee.
- Degree or equivalent in a business or IT related discipline or equivalent professional experience in a software testing environment;
- Minimum of 2 years commercial software testing experience;
- Solid understanding of the Software Development Life Cycle.
- Good understanding of TCP/IP (IPv4, IPv6).
- Knowledge of relational databases (MySQL, PostgreSQL, MSSQL, etc.).
- Experience in Agile methodologies with Scrum experience a plus.
- Solid understanding of Windows required with Linux and Mac experience a plus.
- Knowledge of programming languages (Python, JavaScript, C#) and the ability to read code is a plus.
- Experience with Cloud environments, and Cloud technologies (AWS / Azure) is a plus.
- Experience with directory services (Entra ID, Active Directory, LDAP, SCIM, etc.) is a plus.
- Experience with authentication services (SAML, Open ID Connect, etc.) is a plus.
- Experience with web service communication protocols (SOAP UI, REST API) is a plus.
- Experience with Bug Tracking/Project Management tools (Jira) is a plus.
- Experience with Test Case Management tools (Jira X-Ray) is a plus.
- A QA Engineer will be a proactive individual who efficiently learns new technologies and skills to perform their role.
- A QA Engineer will mentor other team members on the workings of the product under test. A QA Engineer will be adaptable to change and can move teams when required by the business.
- A QA Engineer will identify areas for improvement in QA activities that could reduce waste and enhance efficiency.
- A QA Engineer will share their knowledge at every available opportunity with others both within and outside the team.
- A QA Engineer will possess strong communication skills, both oral and written, and will be able to engage various audiences and stakeholders.
- A QA Engineer will have a solid QA background and will understand when and how to stop testing the product under evaluation.
- A QA Engineer will demonstrate effective time management, efficiency, and organizational skills.
Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.
We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.
About Us
BeyondTrust is the worldwide leader in intelligent identity and access security, enabling organizations to protect identities, stop threats, and deliver dynamic access. We are leading the charge in innovating identity-first security and are trusted by 20,000 customers, including 75 of the Fortune 100, plus a global ecosystem of partners.
Learn more at www.beyondtrust.com.