What are the responsibilities and job description for the Shift Leader position at BFCB Restaurants, LLC -Bojangles?
Bojangles is a popular American quick service restaurant known for its delicious Southern-style cuisine, particularly its signature items: Cajun-seasoned hand-breaded chicken tenders, delectable biscuits, savory sides, and sweet tea! Come taste and see why it's called Bojangles Famous Chicken & Biscuits (BFCB Restaurants), better yet, come serve it up with us!
BFCB RESTAURANTS MISSION:
Serving guests hot, fresh chicken and biscuits the RIGHT way!
Respect - Integrity - Godliness - Honesty - Teamwork
Guided by our core values of Respect, Integrity, Godliness, Honesty, and Teamwork, we are dedicated to embodying these principles in every aspect of our service.
SHIFT LEADER POSITION SUMMARY:
This position directly supervises the operations of a shift in a restaurant. The Restaurant Shift Lead coordinates the work of team members assigned to the shift and maintains the Company and Brand operational standards ensuring all guests leave satisfied.
SHIFT LEADER EXPECTATIONS:
BFCB RESTAURANTS MISSION:
Serving guests hot, fresh chicken and biscuits the RIGHT way!
Respect - Integrity - Godliness - Honesty - Teamwork
Guided by our core values of Respect, Integrity, Godliness, Honesty, and Teamwork, we are dedicated to embodying these principles in every aspect of our service.
SHIFT LEADER POSITION SUMMARY:
This position directly supervises the operations of a shift in a restaurant. The Restaurant Shift Lead coordinates the work of team members assigned to the shift and maintains the Company and Brand operational standards ensuring all guests leave satisfied.
SHIFT LEADER EXPECTATIONS:
- Provides excellent guest service in a fast and friendly manner and coaches team members to do the same.
- Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Assigns shift duties to team members and follows up to ensure completion.
- Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations. Coaches team members to follow guidelines for food preparation and production management.
- Ensures product quality, food safety, and operational standards are met.
- Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift. Completes end of shift and end of day paperwork and counts as require.
- Communicates any discrepancies to immediate supervisor.
- Guarantees a safe environment for team members and guests by following all government laws and safety codes.
TEAM MEMBER ADVANTAGES:
- Enjoy well-deserved Paid Time Off (full-time).
- Relish the perk of discounted meals.
- Access health benefits after a 90-day period (full-time).
- Holiday compensation = time and half.
- Simple IRA with 3% matching.
SHIFT LEADER QUALIFICATIONS:
- Demonstrates competent communication skills.
- Motivates, coaches, and leads team members.
- Focuses on achieving results while having fun!
- Demonstrate unwavering integrity and commitment to promises.
- Radiate an infectious positive attitude.
- Proficiency in maintaining composure during challenging circumstances
- Strive for results with an infusion of joy.
- Possess the physical capability to:
- Regularly perform actions such as bending, twisting, kneeling, squatting, standing, and walking.
- Occasionally ascend and descend ladders.
- Endure varying temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud environments.
- Employ hands adeptly throughout the shift, including overhead activities.
- Maneuver objects by pushing, pulling, lifting, and carrying up to 10 lbs. frequently and occasionally handling weights exceeding 50 lbs., including lifting from the ground to overhead.
