What are the responsibilities and job description for the Medical Receptionist position at BFF Medical Wellness Clinic?
About Us
BFF Medical Wellness Clinic is a leader in wellness and aesthetic medicine, providing cutting-edge treatments to help patients achieve their health and beauty goals. We are seeking a highly organized and professional Medical Receptionist to join our team. This role is crucial in creating a welcoming environment and ensuring smooth clinic operations.
Position Overview
The Medical Receptionist will serve as the first point of contact for our patients, managing appointments, payments, and inquiries. This role requires excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. Candidates with a background in the medical field and Spanish-speaking ability are highly preferred.
Key Responsibilities
Patient Interaction:
- Greet and check in patients in a friendly and professional manner.
- Answer phone calls, emails, and patient inquiries promptly.
Appointment Management:
- Schedule and confirm patient appointments.
- Maintain an organized and efficient appointment calendar.
Payment Collection:
- Collect and process payments for services and memberships.
- Explain payment options and assist patients with billing inquiries.
Administrative Duties:
- Verify patient insurance and update records in the EMR system.
- Ensure accuracy and confidentiality in maintaining patient files.
- Assist with office tasks such as scanning, filing, and supply management.
Qualifications
Experience:
- Minimum 3 years of experience in a similar role, preferably in a medical or wellness clinic.
Skills:
- Strong interpersonal and communication skills.
- Proficiency in EMR systems and Microsoft Office.
- Bilingual (English and Spanish) is highly preferred.
Licensure/Certification:
- Experience or certification in the medical field (e.g., Medical Assistant certification) is highly desired but not required.
What We Offer
- Competitive hourly pay.
- Staff discounts on wellness and aesthetic treatments.
- A positive and collaborative team environment.
Join Our Team!If you’re a detail-oriented and personable professional looking to make a difference in a growing wellness clinic, we’d love to hear from you.
