What are the responsibilities and job description for the Server - Huddle House position at BFS Companies?
POSITION RESPONSIBILITIES:
- Report to work on time in a clean, complete, proper uniform with a positive attitude ready to work. Remember a smile is part of the uniform
- Greet all customers with a smile and a verbal greeting
- Review menu with customers when needed, suggestively sell products and take order from each customer at the table.
- Correctly ring in orders and deliver food in a timely manner to the customer when food is cooked.
- Handle money from customers; ring up tickets using the POS system and make proper change.
- Account for all tickets, credit card receipts, and make sure that all tickets have been rung up and closed before shift is over.
- Complete the position checklist while stocking and preparing the unit for the next shift
- Using all tools provided by the manager, keep the store clean at all times, including but not limited to: bussing tables, sweeping and mopping floors.
- Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
- Know the menu, the daily features when applicable, which juices, and add-ons and desserts to suggestively sell
- Know and follow the Huddle House steps of service with each and every guest to maximize shift sales.
- Practice all rules for safety, food handling, cash security and all other restaurant policies.
- Perform all prepping and cleaning duties as detailed or assigned by supervisor.
- Make a difference in food cost by controlling waste and portion control.
- Perform all duties with a sense of urgency
POSITION REQUIREMENTS:
- 16 years old
- Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant
- Transports plates, glasses and baskets to and from dining room, service bar, and the kitchen about 30 times per shift
- Reading, writing, basic math and verbal communication skills required.
- Mobility required during the entire shift
Perform such similar, comparable, or related duties as may be required or assigned.
