What are the responsibilities and job description for the Medical Appointment Clerk position at BG Consulting Services LLC.?
Summary: BGC is seeking Appointment Clerks (AC) at four (4) locations; Eglin AFB, FL; Naval Hospital Pensacola, FL; Hurlburt Field, FL and Tyndall AFB, FL. This full-time, on-site position will assist patients in booking medical appointments.
Responsibilities:
- ·Booking appointments for all TRICARE Prime beneficiaries within TRICARE Access To Care (ATC) standards and in accordance with the RMC Guide located on the AF Knowledge Exchange/ Mil Suite (except those referrals to network providers).
- Booking all non-TRICARE Prime patients according to the guidance given by the specific MTF clinics.
- Coordinating Right of First Refusal (ROFR) determination for specialty care that can be provided within the required timeline per DHA IPM 18-001/IAW AFI44-176 sec.10.4 .
- Using information systems that link the referral to the appointment, to the TRICARE ATC category and standard.
Qualifications:
- ·Reads, understands, speaks, and write English fluently.
- Possess High school diploma or General Educational Development (GED) equivalency.
- General office administrative and clerical skills to perform receptionist duties and answer telephones.
- Preferred six (6) months of healthcare administrative experience in either an inpatient or outpatient care setting within the last five (5) years.
- General medical ethics, telephone etiquette, written/verbal/electronic communication, and customer service skills.
- Must be able to pass background check
Job Types: Full-time, Contract
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: On the road
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