What are the responsibilities and job description for the Contract Process Officer position at BGC?
Essential Duties and Responsibilities:
Provide services and assistance that will support an effective and efficient custody processing, detention stay, and safe release as determined by ICE, facility and field office leadership.
As appropriate, coordinate effectively with Executive Office of Immigration Review (EOIR) personnel on Alternative to Detention (ATD) programs.
Conduct removal planning with detainees such as referrals and connections to resources in home country to support removals.
Assist in travel document collection.
Assist in travel, transportation, and repatriation planning.
Required Knowledge Skills/Abilities:
Ability to work in a multicultural and multilingual environment.
Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the detainee understands.
Ability to adapt to sudden changes in schedules and flexibility in work requirements.
Ability to communicate proficiently in English (verbal and written) in order to develop positive rapport with patients, co-workers and other stakeholders.
Ability to establish and maintain positive working relationships in a multidisciplinary environment.
Ability to navigate in an electronic work environment including electronic health records, web-based training and communications.
Knowledge of, and moderate proficiency in, common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook and SharePoint.
Experience with managing data and data quality assurance.
Troubleshooting, creative problem solving and resourcefulness a must.
Ability to learn new things quickly and work in a team environment.
Ability to multitask, organize and prioritize assignments effectively without constant supervision.
Attention to detail and excellent time management skills required.
Education and Experience:
Degree issuing institution and or program must be accredited by an entity recognized by the U.S. Department of Education.
Bachelor’s degree preferred, in social work, social services, criminal justice, or equivalent.
At least two years of related experience (e.g., experience working with immigrants or foreign-born individuals or individuals in custody, parole, and/or probation).
Experience working in or with individuals in a confinement setting.
At least two years of experience providing services to vulnerable populations.
Fluency in Spanish is preferred.
