What are the responsibilities and job description for the Logistics Dispatcher position at BGI Logistics, Inc.?
BGI Logistics, Inc.
Location: Norcross, GA
Employment Type: Full-time. In-Person.
Department: Operation
Schedule: Monday – Friday, 7am – 4pm
Pay: $19- $24/ hour
We are looking for a Logistics Dispatcher to join our dynamic team and ensure smooth coordination of shipments and deliveries.
Position Summary
The Logistics Dispatcher will oversee and manage daily dispatch operations to ensure timely and efficient delivery of goods. This role involves coordinating with drivers, customers, and team members to resolve issues, maintain schedules, and support our mission to provide exceptional service.
Key Responsibilities
- Schedule and dispatch drivers for pickup and delivery operations based on customer needs and route optimization.
- Monitor real-time shipment progress and address any delays or issues.
- Communicate effectively with drivers, customers, and warehouse staff to ensure seamless coordination.
- Update and maintain accurate records in the logistics management system.
- Analyze routes to improve efficiency and reduce costs.
- Resolve customer inquiries and complaints promptly and professionally.
- Collaborate with the operations team to address logistical challenges.
- Ensure compliance with transportation regulations and company policies.
Qualifications and Skills
- Associate or bachelor’s Degree or higher; additional education in logistics or supply chain management is a plus.
- Proven experience in dispatching, transportation, or logistics roles.
- Strong organizational and multitasking abilities.
- Excellent communication and problem-solving skills.
- Proficiency in using logistics software and GPS tracking systems.
- Familiarity with transportation regulations and safety standards.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Why Join Us?
- Competitive salary and benefits package.
- Opportunities for growth and professional development.
- Supportive and collaborative work environment.
- Be part of a company committed to innovation and customer satisfaction.
How to Apply:
Apply here or submit your resume to hr@bgilogisticsusa.com.
Note: The first three months will be a temporary trial period to evaluate your fit for the role. Successful candidates will then be brought on as permanent team members.
BGI Logistics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Dispatching: 1 year (Required)
Ability to Commute:
- Norcross, GA 30071 (Required)
Ability to Relocate:
- Norcross, GA 30071: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $24