Assistant Maintenance Supervisor

Responsible for assisting the Maintenance Supervisor and Community Director by coordinating and overseeing the maintenance staff and the work performed on the property. The position, in the absence of the Maintenance Supervisor, has overall responsibility for maintaining the physical integrity of the property/community in order to provide a safe, secure living environment for residents, visitors, and staff.

REPORTS TO: Maintenance Supervisor

WORK HOURS: 40 hours per week. Weekends and overtime as circumstances warrant. On-call on a rotating basis for emergencies and back up.

RESPONSIBILITES: Employee is expected to conduct all business in accordance with Company policies and procedures, all published handbooks, Fair Housing laws (both Federal and local), the Americans with Disabilities Act, the Fair Credit Reporting Act, the National Labor Relations Act, and all other laws pertaining to the multi-family industry. Specific responsibilities and duties include, but are not limited to:

• Assist with the organization and assignment of daily tasks and general maintenance including service requests and punch (make ready) work for maintenance team.
• Assist in scheduling and managing outside vendors.
• Complete inspections and schedule routine maintenance of equipment and vehicle(s).
• Effectively handle resident service requests in a timely manner as per company standards.
• Diagnoses and performs minor and routine maintenance/repair, involving, but not limited to, the following on a daily basis:
• Electrical and plumbing (including water lines)
• A/C and heating systems (both electric and gas)
• Electric and gas appliances (washers, dryers, stoves, ovens, refrigerators, hot water heaters, etc.)
• Water irrigation systems (if applicable)
• Stairs, gates, fences, patios, railings
• Tile, carpet, flooring
• Roofing, gutters, fasteners
• Interior/exterior lights
• Fireplaces, ceiling fans
• Shutters, doors, cabinets, windows and locks, sliding glass doors and locks and/or security (Charley) bars
• Boiler and hot water tanks – gas and electric
• Door locks, mailboxes and locks
• Security systems
• Ceiling leaks
• Walls
• Pool areas, tile, Jacuzzi (if applicable), pool furniture
• Maintain awareness of physical condition of property. Immediately correct unsafe conditions, including, but not limited to, broken gates, broken steps, open holes, broken/burned out lights, etc.
• Assist in keeping grounds neat and free of litter. Rakes, sweeps, shovels (including snow removal) as circumstances warrant.
• Maintain accurate records regarding preventative maintenance, service requests, expenditures, make-ready status, work-in-progress, etc.
• Maintain inventory and logs of parts and supplies. Order materials and supplies as necessary.
• Maintain organization and safety of maintenance shop.
• Maintain cleanliness of uniform (if applicable), wear badge (if applicable), and present professional appearance.
• Maintain key control as per company/property policy.
• Provide “on-call” time to ensure 24-hour maintenance service. May require expedient travel to assigned community at moment’s notice. Depending on the needs of the property as determined by the Regional Director, employee may be regularly scheduled in the “on call” rotation.