What are the responsibilities and job description for the Director of Operations position at BGSF?
BGSF has partnered with a Houston-based restaurant franchise, and they are in search of a Director of Operations to oversee 14 restaurants to lead the growth of the company. This position will report directly to Chief Operating Officer and handle corporate marketing communication as well and the ideal candidate must be fluent in Spanish. The duties will consist of the following:
- Minimum of 3 years of restaurant multi-unit management
- Strong organizational skills with the ability to multi-task and prioritize workload effectively in a high-volume environment
- Experience leading and managing large teams
- Ability to act as an ambassador for the vision and brand
- Ability to support a culture that focuses on the guest experience and cultivates an environment rich in the integrity of food and service
- Possesses strong leadership skills that engage and inspire others with the ability to work within the appropriate level of independence
- Train new and existing teams on the service model, menu execution, systems, and program implementation
- Experienced in strategic forecasting, cost controls, and other systems that support KPIs
- Experienced in the training and development of new and existing management
- Utilize all available data/resources to understand and report every component of a Store’s performance
- Make operational changes as appropriate to ensure financial standards are met
- Proficient in the use of all systems – Aloha as well as MS Outlook and Excel
- Assist with marketing at a corporate level, manage contracts and communication and report to the COO and must be able to communicate to ownership of the franchise as needed
- Bilingual experience is required – must be able to communicate effectively with all franchise owners, franchise managers, and team members
If you are interested in learning more, please send your resume to eramos@bgsf.com, and let's set up a time to chat.
