What are the responsibilities and job description for the Portfolio Manager position at BGSF?
Provide day-to-day support to property owners by answering questions related to owner statements, ledgers, late fees, tenant violations, payment plans, etc.
Conduct regular calls with owners regarding their properties
Oversee the day-to-day management of properties including, but not limited to, rent collection, evictions, lease renewals, move in & move out processes, submitting and processing account adjustments, and delinquency calls
Negotiate lease terms and facilitate timely lease renewals
Ensure all appropriate notices are posted at properties and that all Section 8 and HUD regulations are adhered to
Coordinate with HOA, when applicable, regarding posting notices and regulation compliance
Inspect newly constructed units and create punchiest for the Construction Team to complete before unit deemed ready to rent
Inspect vacated units to verify they are ready to become available for a new tenant to lease
Communicate with Construction, Maintenance, Warranty and Turnover teams, vendors, tenants, and owners regarding open work orders
File and track insurance claims when necessary in coordination with Maintenance Team
Produce and distribute reports as needed
Maintain records related to each property per company policies and procedures
Other duties as assigned
Qualifications :
Experience in property management or the property management industry preferred
Experience using PropertyWare or similar property management software
High-school diploma or equivalent
Must be customer service oriented
Possess excellent writing and speaking skills
Must be highly organized, efficient and able to properly prioritize multiple tasks
Possess a professional appearance and a polite demeanor appropriate for a representative of the company
Able to develop and maintain effective and cooperative working relationships with others
Proficiency in Microsoft Office Suite
Possess reliable personal transportation, a valid driver's license, and acceptable driving record
Able to prove coverage of at least the state required minimum of auto liability insurance
Maintain an exemplary record of attendance and punctuality
Able to perform the essential functions of the position, with or without a reasonable accommodation
Portfolio Manager Job Description
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Essential Functions :
Able to identify when something is wrong or is likely to go wrong
Able to apply general rules to specific problems to produce answers that make sense
Able to come up with a number of possible solutions to a problem
Able to read and understand information and ideas presented in writing
Able to listen and understand information and ideas through spoken words and sentences
Able to effectively communicate information and ideas when speaking so that others understand
Able to effectively communicate information and ideas in writing so others will understand
Able to speak clearly so others understand
Able to identify and understand the speech of another person
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