Administrative Coordinator for Patient Services

Job Description

We are looking for an Insurance Coordinator / Front Desk Receptionist/Administration Team Member to manage insurance verification, delinquent insurance claims, and patient copays on a daily basis. This position will also include a variety of administrative and clerical tasks. As an Insurance Coordinator / Front Desk Receptionist/ Administration Team Member you will be the first point of contact for our company. These duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including scheduling appointments, insurance verification, and also patient accounts. To be successful in this position, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, this position's duties and responsibilities are to ensure all administrative tasks to the highest quality standards.

Responsibilities

· Greet and welcome guests as soon as they arrive at the office

· Direct visitors to the appropriate person and office

· Answer, screen and forward incoming phone calls

· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

· Provide basic and accurate information in-person and via phone/email

· Receive, sort and distribute daily mail/deliveries

· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

· Order front office supplies and keep inventory of stock

· Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

· Provide quality verification of patient-specific insurance plans

· Consistent follow up on delinquent insurance claims (both dental and medical)

Skills

· Proven work experience as a Front Office Representative with Dental Insurance experience

· Hands-on experience with office equipment (e.g. fax machines and printers)

· Professional attitude and appearance

· Solid written and verbal communication skills

· Ability to be resourceful and proactive when issues arise

· Excellent organizational skills

· Multitasking and time-management skills, with the ability to prioritize tasks

· Customer Service First attitude

Job Type: Full-time

Salary: $15.00 - $25.00 per hour

Job Type: Full-time

Pay: $15.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person

Salary : $15 - $25